It's not possible to cancel a UPI transaction after you enter your UPI PIN. If you've sent money to someone incorrectly, you can contact the receiver to request them to send your money back. If that doesn't work, contact your bank for further assistance.
What to do if you are a victim of a fraud transaction? If you think someone stole your money from Google Pay: Report transaction to your bank. Contact your local cyber crime police department.
If you used Google Pay to buy something from a non-Google website or app, contact the merchant's customer support team for a refund. If you receive a refund, you can find it on the statement of your linked payment method.
By any chance, if you have wrongly transferred the payment to the beneficiary whom you don't know, immediately request your bank to look into the matter for transaction reversal. While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank.
It's not possible to cancel a UPI transaction after you enter your UPI PIN. If you've sent money to someone incorrectly, you can contact the receiver to request them to send your money back. If that doesn't work, contact your bank for further assistance.
You can dispute unauthorised Google Pay transactions and cancel certain payments.
Contact Your Bank or Payment Provider – Immediately inform your bank or payment service about the fraudulent transaction. Request that they freeze or reverse the payment. Banks operating under the Authorised Push Payment (APP) scams code are obligated to assess your claim and give your money back if applicable.
Report unauthorized purchases
For other questions about your purchase, visit the Google payments help center. If you see charges on your payment method that don't appear on a Google account you own or control, we recommend you contact your payment method's fraud department immediately instead of using this form.
If you've sent money to the wrong person you should be able to get it back, provided they don't dispute it. You'll need to contact your bank as soon as you realise a mistake has been made, and should get a refund within 20 working days.
Google doesn't give refunds for most Google Play purchases . However, there are exceptions detailed below. For apps, games, and in-app purchases where Google is the developer, additional refund policies may apply.
But, as with every payment method, there are a couple of risks that you should be aware of. Ultimately, Google Wallet is only as secure as your password. If someone does manage to obtain your phone passcode, they can theoretically use your digitally stored cards and use them to make payments.
How safe is Google Pay? Google Pay protects your payment info with multiple layers of security, using one of the world's most advanced security infrastructures to help keep your account safe.
Here are some of the most secure payment methods available online:
For problems with an existing transaction, you can raise a dispute on Google Pay after 2 days. In the Google Pay app, go to See transactions history. Tap Having issues? Select the problem and follow the instructions.
Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back. Did a scammer make an unauthorized transfer from your bank account?
Call Google Pay India customer care number
You can reach customer care number toll free at: 1-800-419-0157. Our phone support is available in 5 languages (Hindi, English, Tamil, Kannada and Telugu).
Consider calling the merchant first, as they may resolve your claim faster (we may also require information from the merchant to process a claim, so contacting them directly may save you time). Only posted transactions can be disputed (pending charges are temporary and may change).
Credit card fraudulent charges and how to dispute them
Credit cards offer the best protection against scams. Federal law limits your responsibility to $50 for fraudulent charges. Most credit card companies don't even charge that. They usually refund 100% of scam charges.
If your agreement was made verbally, don't lose hope. A written confirmation, such as a text message or an email simply expressing gratitude for the loan, can serve as powerful evidence. These communications are key, capturing the intent behind the transaction and proving that it was indeed a loan, and not a gift.
Start by checking websites like ScamWarners, Ripoff Report, and ScamAdviser. You can find records of reported scams, usernames, email addresses, and even IP data. Cross-check those names and emails with databases like Scamalytics or FraudWatch International.
Is a Google Account the same as a Gmail address? No. Gmail is one of several Google services that you can use and save data with if you have a Google Account.
Google Pay™ provides an added layer of security for in-store and in-app purchases by enabling payments without having to use your physical card. While you make a purchase, your mobile device account number, along with a dynamic transaction-specific security code, is used to process the payment.