The IRS Automated Chatbot technology helps people quickly answer basic questions about different tax topics.
For individual tax returns, call 1-800-829-1040, 7 AM - 7 PM Monday through Friday local time. The wait time to speak with a representative may be long. This option works best for less complex questions. For questions about a business tax return, call 1-800-829-4933, 7 AM - 7 PM Monday through Friday local time.
You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676. You can also order free publications on a wide variety of tax topics.
Unfortunately, AI does not provide the easy answers for tax filing – the work still must be done.
You can create a chatbot widget and use the bot for customer service completely for free. In terms of functionalities, you can expect: Customer segmentation. Unlimited chats.
A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
See our Held or Stopped Refund page or our video for more information. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. Follow these steps if you know you made a mistake, before the IRS contacts you.
Visit www.irs.gov/paymentplan for more information on installment agreements and online payment agreements. You can also call us at 1- 800-829-0922 to discuss your options. For information on how to obtain your current account balance or payment history, go to www.irs.gov/balancedue.
The IRS can delay your tax refund until it completes any audits. This is most common when the IRS is conducting a mail audit on your EITC or ACTC return from a prior year.
Through October 2025 taxpayers may use email to communicate with the IRS when working with a specific IRS employee on an ongoing case. Taxpayers can respond securely to emails from these employees or initiate emails if they follow certain procedures to protect their personal information.
Call the phone number on your notice. Or contact 833-678-7020. You may be offered a call-back option, so you don't have to wait on hold.
Taxpayers receiving these notices can respond securely to IRS online, regardless of whether they have an IRS Online Account.
Taxpayers may ask tax questions by calling the toll-free customer service line at 1-800-829-1040 for individual tax issues or 1-800-829-4933 for business-related tax issues.
The IRS is taking more than 21 days (and up to 90 to 120 days), to issue refunds for tax returns with the Earned Income Tax Credit and Child Tax Credit. You should only contact the IRS if: It's been 21 days or more since you e-filed. Where's My Refund?
The IRS has a limited window to collect unpaid taxes — which is generally 10 years from the date the tax debt was assessed. If the IRS cannot collect the full amount within this period, the remaining balance is forgiven. This is known as the "collection statute expiration date" (CSED).
6 years - If you don't report income that you should have reported, and it's more than 25% of the gross income shown on the return, or it's attributable to foreign financial assets and is more than $5,000, the time to assess tax is 6 years from the date you filed the return.
Wait times can average 3 minutes. Some phone lines may have longer wait times. Wait times are longer on Mondays and Tuesdays, during Presidents Day weekend and around the April tax filing deadline.
The most convenient way to check on a tax refund is by using the Where's My Refund? tool on IRS.gov. Taxpayers can start checking their refund status within 24 hours after the IRS acknowledges receipt of the taxpayer's e-filed return.
The effective hold time (the average amount of time on hold, including dropped calls) is 108 minutes. The IRS hold music is probably one of the most-heard pieces of music with over 100 million calls a year and long holds.
You can use the AI chatbot as a virtual tutor in almost any subject. Genius mode for chat is far more accurate than standard chat and more likely to get the facts correct. Exclusively for our DeepAI PRO Members. Join today.
ChatGPT is free to use, and Free tier users now have access to a large range of capabilities with GPT-4o, including access to a series of tools and access to GPTs in our GPT store. In addition to advanced intelligence capabilities, Free tier users can now: Browse the web and obtain up-to-date information.
Custom chatbot development: from $10,000/mo to $500,000/project. Outsourced chatbot development: from $1,000 to 5,000/project and more. Small business chatbot software pricing: from $0 to $500/mo.