Do I pay my excess if I'm not at fault?

Asked by: Dr. Coty Reichel  |  Last update: October 5, 2026
Score: 4.8/5 (11 votes)

Generally, you do not have to pay an excess if you are not at fault, provided you can identify the at-fault driver and their insurance details. While some policies may require an upfront payment that is refunded later, many insurers waive the excess if they can recover the full costs from the responsible party.

Do you need to pay excess if you're not at fault?

You do not have to pay an excess if you have a no fault accident. A no fault accident is one that meets the following criteria: we decide the driver of another vehicle (or another person) was entirely at fault, and. you tell us, or we obtain, the at fault driver's full name, address, and vehicle registration number.

How does insurance work if it's not your fault?

Liability Insurance

If you are not at fault, the other driver's liability coverage should compensate you for repairs, medical costs, and other expenses. Knowing the limits of the at-fault driver's liability coverage is important as it can affect your compensation.

Do you need to pay excess if it's not your fault?

What if it's not my fault? An excess isn't related to whose fault it was that a claim needed to be made. In most cases, your insurer will still charge your excess because they've had to pay a claim. In some circumstances, your insurer might choose to waive your excess for your claim.

Why do I have to pay excess if it wasn't my fault?

The excess is what you pay when making a car accident claim on your insurance. It's refunded if you're not at fault. Compulsory excess is what your insurer decides, whilst voluntary excess is decided by you and is what you can afford to pay should you claim.

Auto Insurance Claims Process: Not-At-Fault Accident

25 related questions found

Whose insurance pays if I'm not at fault?

Who pays in a no-fault accident? If there's an accident between two drivers, each party's PIP coverage typically pays for their respective medical bills and/or wage loss up to their policies' limits, no matter who caused the accident.

Why did my insurance go up after an accident that wasn't my fault?

A not-at-fault accident can still increase your insurance because insurers see it as a sign of higher future risk, indicating you're statistically more likely to have another claim, even if you weren't to blame for the first one; they also consider administrative costs and your overall claims history, and some states allow rate hikes for any accident involvement to cover these increased risk factors. 

Should I claim on my car insurance if not my fault?

Yes, you must report a non-fault accident to your insurer, even if the other driver offers to pay for damages and you don't make a claim.

What not to say after a car accident?

“I'm Sorry” It may feel like the right thing to say, but don't apologize—even casually. An apology can be interpreted as admitting fault, even if you didn't cause the accident. Insurance companies and opposing attorneys will use any statement that sounds like an admission to shift liability onto you.

Why does my insurance go up if the accident wasn't my fault?

A not-at-fault accident can still increase your insurance because insurers see it as a sign of higher future risk, indicating you're statistically more likely to have another claim, even if you weren't to blame for the first one; they also consider administrative costs and your overall claims history, and some states allow rate hikes for any accident involvement to cover these increased risk factors. 

How do you prove it's not your fault?

How to Prove an Accident Wasn't Your Fault in 5 Steps

  1. Gather Evidence from the Scene. Documentation from the crash site is essential for illustrating who's at fault. ...
  2. Contact Witnesses. ...
  3. Get the Police Report. ...
  4. See a Doctor. ...
  5. Consult with an Attorney.

Why should you never admit fault?

You should never admit fault after an incident, especially a car accident, because even saying "I'm sorry" or "I was distracted" can be used against you by insurance companies and in court to assign liability, potentially costing you compensation for your own injuries, increasing your premiums, or leading to lawsuits, even if you were only partially at fault. It's crucial to remain calm, stick to factual information exchange (like insurance details), and avoid making definitive statements about who caused the accident until a thorough investigation by authorities and legal professionals can determine the true facts. 

How do insurers determine who was at fault?

Insurance companies determine fault by having adjusters investigate, gathering evidence like police reports, witness statements, photos, and videos, analyzing vehicle damage and skid marks, and applying state traffic laws and negligence principles, often resulting in shared fault (comparative negligence) if multiple parties contributed.

Are you liable if someone jumps in front of your car?

Legal Consequences of a Car Accident Involving Pedestrians

The circumstances of the incident, such as the person's mental health or the driver's actions, may considered when determining liability. If someone intentionally jumps in front of your car, gets hit, and dies, you may not be held legally liable.

How does insurance work when it's not your fault?

So let's start with a basic definition: no-fault insurance, sometimes referred to as personal injury protection insurance (PIP), can help cover you and your passengers' medical expenses and loss of income in the event of a covered accident, regardless of who is found at fault.

Is it worth filing a claim after an accident?

If you're involved in an auto accident—whether a single-car accident or with another driver—it's generally best to file a claim. This is especially true if the accident resulted in: Bodily injuries—to you, passengers, other drivers, or pedestrians. Vehicle damage.

Do I have to tell my insurance if someone hits me?

If you're involved in a collision or incident where another party is at fault, you'll still need to claim this on your insurance.

Does your insurance go up when it's not your fault?

Unfortunately, your car insurance rates can increase after a car accident, even if another driver is found to be at fault. Some insurance companies increase drivers' rates after an accident, no matter who caused it. Other companies only increase a driver's rate if they bear a majority of the fault for an accident.

How do I claim insurance if it's not my fault?

To file a not-at-fault insurance claim, first gather evidence at the scene (photos, other driver's info, police report) and notify your insurer, who can guide you; then contact the at-fault driver's insurance company to file a third-party claim for repairs and medical bills, providing your collected info, but use your own insurance if the other party is difficult, per your State Farm® guide and Travelers. 

How do adjusters determine who is at fault?

The adjuster will gather details about the accident. This may include reviewing the police report, interviewing involved parties and assessing photos of damage. Based on their review, the adjuster works with the insurer to determine who's at fault for the accident.

Why do insurance companies tell you not to admit fault?

Insurance companies emphasize not admitting fault because: Fault Requires Investigation: Determining who is responsible involves analyzing all evidence, including police reports, witness statements, and photos. Statements Can Be Used Against You: A casual apology might be misconstrued as an admission of liability.

Should I admit fault if I hit a parked car?

Yes, you are generally at fault for hitting a parked car, so you should leave a note with your contact info (name, number, address) for the owner, take pictures, and report it to your insurance, but avoid making definitive statements or apologizing excessively at the scene; let insurance handle the liability determination, as a casual "sorry" can be misconstrued as admitting fault, and always report the incident to your insurer promptly.