How do I claim back a VAT refund?

Asked by: Chloe Dicki  |  Last update: July 24, 2026
Score: 4.4/5 (75 votes)

To claim a VAT refund on purchases, tourists must request a tax-free form from retailers, ensure they are non-residents, and get the forms stamped by customs at their final departure point within 3 months. Purchases must exceed minimum thresholds, with refunds often processed via airport kiosks, desks, or mail.

How do you claim your VAT refund?

The documentation required to support a VAT refund claim usually includes original invoices and receipts, proof of export for goods, and sometimes a completed VAT refund form from the relevant tax authority.

Is it worth claiming a VAT refund?

For any significant purchase, even at a boutique shop, it's always worth asking about a VAT refund. The precise details of getting your money back will depend on how a particular shop organizes its refund process. In most cases, you'll present your refund documents at the airport on the way home (explained later).

Can I claim VAT back as a tourist?

VAT refunds let tourists get back Value Added Tax paid on goods they buy in countries like the EU, requiring forms from stores, proof of export (customs stamp at the airport before checking bags), and claiming the refund at airport desks, usually for unused items taken home, though the US doesn't offer this. The process involves getting an exemption form, keeping goods unused with tags on, getting customs to validate forms (often pre-security), and then processing the refund with operators like Global Blue, allowing for cash or credit card returns minus fees.
 

Can I get a VAT refund at the airport?

No refund is possible without a (digital) customs stamp. If you are leaving the EU via Vienna International Airport you will be issued with a digital customs stamp. After deduction of a handling fee by the tax-free provider, the refund amounts to up to 15% of the purchase price.

RECLAIM YOUR PRE-REGISTRATION VAT EXPENSES!

30 related questions found

Do I need to show items for VAT refund?

Stamped by Customs must show all goods purchased if ≥ 5,000/person on departure date.

Can I get a VAT refund in Canada?

VAT Refund.

When you've visited Canada, you'll be able to get a VAT refund on items bought if: You live outside Canada and are going back home.

Who cannot claim VAT back?

You cannot reclaim VAT for: anything that's only for personal use. goods and services your business uses to make VAT -exempt supplies. the cost of entertaining or providing hospitality to people you do business with (for example theatre or sports tickets)

Can I claim VAT back on a flight?

When it comes to claiming VAT on travel expenses, the key is knowing what's eligible and what's not. While you can reclaim VAT on things like hotel stays, car hire, and fuel for company vehicles, other costs—such as flights and train tickets—are zero-rated, meaning there's no VAT to reclaim.

What is the deadline for claiming a VAT refund?

Further, you must claim VAT by the deadline. In the EU, this is June 30 each year to recover the input VAT incurred during the previous calendar year for most claims. Treat VAT refund deadlines like any other tax deadline and plan accordingly.

Do I need receipts for VAT refund?

Receipts, tax-free tags, passport, credit card, and goods must be shown at validation kiosks or counters. 85% of VAT is refunded after deducting fees; paid via cash (limit AED 35,000) or card. Goods must be unused and carried with the traveller services, food, or used items don't qualify.

How easy is it to claim VAT back?

How to get paid a VAT refund. By completing your VAT Return online, HMRC will automatically calculate if you're due a VAT repayment for that accounting period. Once you submit your VAT Return, HMRC usually repays any VAT within 30 days. For more information, see HMRC's VAT Notice 700 guide.

What do I need for a VAT refund?

The following conditions apply: The customer must provide proof of residence outside the EU (e.g. non-EU passport or residence permit). The goods must be taken out of the EU within 3 months of their purchase. The tourist must provide a stamped VAT refund document proving this.

Why do tourists get VAT refunds?

(You are considered an exporting tourist when you purchase goods and take them with you home, therefore becoming eligible for a refund of the VAT that you paid during the purchase.)

What is the procedure for VAT refund?

The application for a refund must be lodged with the VAT Refund Administrator's offices. These offices are situated at Johannesburg, King Shaka and Cape Town International Airports, various land border posts and designated commercial harbours.

When to file a VAT refund?

Bureau of Internal Revenue. VAT Refund claim of direct/indirect exporters shall be filed within two (2) years from the close of the taxable quarter when the sales were made. Who may avail: VAT-registered whose sales are zero-rated or effectively zero-rated with excess input taxes (VCAD)

How to claim VAT back as a tourist?

You should contact the retailer or refund agent about claims for refunds of VAT. Revenue does not administer the Retail Export Scheme or give refunds directly to tourists. Retailers or refund agents can direct enquiries to their Revenue office.

Can you claim VAT without a receipt?

While it's important to have proper documentation for your VAT claims, there are instances where invoices or receipts might not be available. In such cases, HMRC may accept a claim for VAT if you can demonstrate the following: The purchase took place, supported by alternative documentary evidence.

How to do a VAT refund at the airport?

Purchases in the checked-in baggage

  1. Check in first and tell the check-in staff that there are goods in your baggage for which you would like to reclaim VAT.
  2. Take your baggage to customs in Check-in 1 (public area) and present your receipts. ...
  3. The customs officials will take care of your checked baggage.

What qualifies for VAT refund?

So it's usually high-ticket items, like jewelry or fine clothing, that qualify for a VAT refund, not a paperback novel or suntan lotion. There are also a number of goods and services that are not eligible for refunds, including hotel rooms and meals.

Who qualifies for VAT exemption?

To get the product VAT free your disability has to qualify. For VAT purposes, you're disabled or have a long-term illness if: you have a physical or mental impairment that affects your ability to carry out everyday activities, for example blindness. you have a condition that's treated as chronic sickness, like diabetes.

Do you get money back from a VAT return?

HMRC processes your repayment automatically when you submit your VAT Return. Your repayment will go direct to your bank account if you gave HMRC bank details for your repayment. Otherwise HMRC will send you a cheque (also known as a 'payable order').

Can I get a tax refund in Canada as a tourist?

Tourists visiting Canada are generally not eligible for a refund of the GST/HST paid on purchases made in Canada. The GST/HST visitor rebate program was discontinued, and non-resident visitors cannot claim a rebate for most goods and services bought during their trip.

Can you claim VAT back as a tourist?

VAT refunds let tourists get back Value Added Tax paid on goods they buy in countries like the EU, requiring forms from stores, proof of export (customs stamp at the airport before checking bags), and claiming the refund at airport desks, usually for unused items taken home, though the US doesn't offer this. The process involves getting an exemption form, keeping goods unused with tags on, getting customs to validate forms (often pre-security), and then processing the refund with operators like Global Blue, allowing for cash or credit card returns minus fees.
 

What is VAT called in Canada?

VAT, or Value Added Tax, is a type of tax charged to goods and services in many countries. Canada has a federal version of the VAT called the Goods and Services Tax (GST). On top of that, most provinces have a provincial version of VAT called PST or QST.