Service: You can reach a live agent anytime by calling 1-800-347-2683. Certain specialized customer service agents may not be available 24/7.
Discover has 100% U.S. -based customer service. We provide competitive paying jobs to customer service representatives who have a stake in the success of our business and the care of our customers. Discover believes in being a good corporate citizen, particularly in communities where our employees live and work.
Despite being a big name in the financial world, Discover doesn't have any physical branches you can visit in person. That means that if you really value in-person banking, you may want to find another bank.
Please call Discover Customer Service at 1-800-347-7000 (Hearing/Speech Impaired Dial 711 for Relay Service). Our 100% U.S.-based customer service team is available 24 hours a day, 7 days a week.
Discover goes above and beyond to deliver great customer service. Agents take their time to help customers through issues that pop up. They're proactive with fraud alerts – sending texts and calling customers when they spot any suspicious activity. And, customers revel in the easy online experience Discover offers.
Call us at 1-866-240-7938.
Our team of fraud specialists are ready to assist. Awareness is an important tool in fighting fraud. Take a look at these resources to better understand fraud.
The pros of banking with Discover Bank include strong mobile banking, competitive bank interest rates, and minimal common bank fees. The cons of banking with Discover Bank include no physical branch presence, no specialty CDs, and no brokerage accounts.
Discover offers a cash back debit card. The bank's only physical location is at its office in Delaware. In June 2019, Discover Bank removed all fees from checking, savings and money market accounts.
Discover Savings Account Security
This means that your money is safe in case of a bank failure for up to $250,000 per person, per account type.
If you prefer to contact us by phone, you can call 1-800-DISCOVER (1-800-347-2683).
In February 2024 , Capital One and Discover announced that they entered into a definitive agreement under which Capital One will acquire Discover in a landmark deal.
If you know who your representative is but you are unable to contact them using their contact form, the Clerk of the House maintains addresses and phone numbers of all House members and Committees, or you may call (202) 224-3121 for the U.S. House switchboard operator.
Our community-based customer care centers are located in Chicago, Illinois (Chatham) and Columbus, OH (Whitehall).
Many competing lenders don't offer payment timelines longer than 60 months. Customer satisfaction: Discover receives an A+ rating from the Better Business Bureau and has an average user rating of 4.0/5 on WalletHub.
One brick-and-mortar location. True to its name, Discover Online Banking has but one actual branch—in Greenwood, Delaware. So if you like face-to-face contact, this isn't the institution for you.
It's generally recommended that you have two to three credit card accounts at a time, in addition to other types of credit. Remember that your total available credit and your debt to credit ratio can impact your credit scores. If you have more than three credit cards, it may be hard to keep track of monthly payments.
Discover is a bad credit card company for people who plan to travel abroad because Discover cards are accepted in fewer countries and territories than Visa and Mastercard. Some merchants also think Discover is a bad credit card company because it often charges high fees for card acceptance.
However, it also has disadvantages such as taking more time than direct teaching, requiring greater resources, and relying on students having sufficient prior skills and knowledge to learn effectively through discovery.
Merchants Pay More
It may come as no surprise that the reason many merchants opt-out of accepting Discover cards (and American Express, for that matter) is about the bottom line. The Discover card is also like American Express in that they both charge a bit more to store owners to accept their cards.
Call 1-800-DISCOVER ( 1-800-347-2683) where you can talk to a real person from our customer service team, 24/7.
Unauthorized or fraudulent charges
According to the Federal Trade Commission (FTC), federal law prohibits you from being responsible for any unauthorized charges over $50. If you're looking for even more protection, Discover® Cardmembers are protected with a $0 Fraud Liability Guarantee.