To get a VAT refund at the airport, arrive early (3+ hours) to locate the Customs desk before checking bags, as agents may inspect items. Present your passport, boarding pass, receipts, and completed tax forms to get a stamp ("proof of export"). Finally, visit a refund desk (e.g., Global Blue, Planet) for cash or card credit.
But if you do more extensive shopping, the refund is worth claiming. And the process is fairly easy: Bring your passport along on your shopping trip (a photo of your passport should work), get the necessary documents from the retailer, and file your paperwork at the airport, port, or border when you leave.
🛫 At the Airport:
Present your original passport, tax invoices, completed refund forms, and purchased goods for customs inspection. After verification, the refund will be processed — either credited to your card or paid via a designated method, depending on the system in place at that airport.
No refund is possible without a (digital) customs stamp. If you are leaving the EU via Vienna International Airport you will be issued with a digital customs stamp. After deduction of a handling fee by the tax-free provider, the refund amounts to up to 15% of the purchase price.
🛠 Step-by-Step Guide to Claim Your VAT Refund in the USA
The United States Government does not refund sales tax to foreign visitors. The foreign country in which you paid the Value Added Tax (VAT) is responsible for refunding the tax. Some countries won't refund after the fact, so check with the Foreign Embassies & Consulates office of the country you visited.
The application for a refund must be lodged with the VAT Refund Administrator's offices. These offices are situated at Johannesburg, King Shaka and Cape Town International Airports, various land border posts and designated commercial harbours.
Stamped by Customs must show all goods purchased if ≥ 5,000/person on departure date.
You should contact the retailer or refund agent about claims for refunds of VAT. Revenue does not administer the Retail Export Scheme or give refunds directly to tourists. Retailers or refund agents can direct enquiries to their Revenue office.
AT THE CUSTOMS AND VAT REFUND OFFICES Present the Tax Free for which you want to be refunded, the passport, the flight booking or boarding card and goods purchased and follow the procedure described on the next page.
How to get paid a VAT refund. By completing your VAT Return online, HMRC will automatically calculate if you're due a VAT repayment for that accounting period. Once you submit your VAT Return, HMRC usually repays any VAT within 30 days. For more information, see HMRC's VAT Notice 700 guide.
At the airport, proceed to the eTRS self-help kiosk with your goods. For purchases that you plan to check-in, before you check-in your luggage, you need to apply for GST refund at the eTRS self-help Kiosk located at departure check-in hall (before immigration).
When it comes to claiming VAT on travel expenses, the key is knowing what's eligible and what's not. While you can reclaim VAT on things like hotel stays, car hire, and fuel for company vehicles, other costs—such as flights and train tickets—are zero-rated, meaning there's no VAT to reclaim.
Unless you're using the flat rate scheme, you can calculate your VAT return by following the steps below:
Standard VAT refund:
HMRC verifies (1–5 working days) Checks for outstanding tax (1 day) Manual reviews in ~10 % of cases (adds ~30 days) BACS payout (3–5 working days)
After you are done with the shopping and have collected the receipt for all the products, ask the shopkeeper for the VAT refund form. This is the form that you have to show at the customs and VAT refund desk at the airport to get your refund.
Main Reasons VAT Refunds Are Rejected (And How to Avoid Them)
To claim VAT refund in UAE tourist should ask for a tax-free tag during purchase, validate goods at departure, and choose cash or card refund. Refund applies only to non-resident tourists aged 18+ who export goods within 90 days of purchase. Minimum spend required is AED 250 at stores registered under Planet Tax Free.
Code Green: You can make your way to the handler's conveyor belt (Groundforce or Portway) or return to the check-in desk to check your bags. Next, go to the desk belonging to the VAT refund operator to receive your refund or put your validated form into one of the drums provided for the purpose.
You cannot reclaim VAT for: anything that's only for personal use. goods and services your business uses to make VAT -exempt supplies. the cost of entertaining or providing hospitality to people you do business with (for example theatre or sports tickets)
If you miss the deadline for submitting your return, HMRC will send you a ' VAT notice of assessment of tax' telling you how much VAT they think you owe. You may need to pay a surcharge or penalty for submitting your return after the deadline or paying it late.
How difficult is it to complete a VAT Return? If your business is relatively simple, you may well find that you're able to complete your VAT return each quarter without any help.
The goods must be taken out of the EU within 3 months of their purchase. The tourist must provide a stamped VAT refund document proving this. The value of the goods purchased must be above a certain minimum (set by each EU Member State). Retailers can either refund the VAT directly or use an intermediary.
Eligibility. International travelers who live outside the EU, are over 16 years old, and spend at least €100 in a single store on the same day are entitled to VAT refunds.
VAT refunds let tourists get back Value Added Tax paid on goods they buy in countries like the EU, requiring forms from stores, proof of export (customs stamp at the airport before checking bags), and claiming the refund at airport desks, usually for unused items taken home, though the US doesn't offer this. The process involves getting an exemption form, keeping goods unused with tags on, getting customs to validate forms (often pre-security), and then processing the refund with operators like Global Blue, allowing for cash or credit card returns minus fees.