Chase Bank is considered worth it for users prioritizing convenience, featuring over 5,000 branches and 15,000 ATMs, along with a top-rated mobile app and strong security. It is ideal for all-in-one banking, including credit cards and loans. However, it offers low savings interest rates and has potential monthly fees, making it less ideal for high-yield, fee-free savings.
In 2026, Chase won NerdWallet's annual award for best branch access. The bank offers mortgages, auto loans and one of the broadest selections of credit cards in the industry. Chase also ranked well in the 2025 J.D. Power U.S. Retail Banking Satisfaction Study. But its savings rates are low, and some fees are high.
People protest Chase Bank primarily over its massive financing of fossil fuel projects, leading to environmental concerns and demands for divestment, but recent protests also involve allegations of political "debanking" and discrimination, particularly from figures like Donald Trump suing the bank for allegedly blacklisting him and his associates. Activists want Chase to stop funding fossil fuels, while political figures claim unfair denial of services due to conservative viewpoints, highlighting tensions between finance, politics, and social issues.
While Bank of America often leads in total complaint volume to the CFPB, Wells Fargo frequently ranks high for its poor reputation and scandals (like fake accounts) alongside JPMorgan Chase, but some analyses show smaller banks like Capital One, Discover, or TCF National Bank (now part of Huntington) having higher complaint rates relative to deposits, indicating worse customer experience per dollar held.
User reports indicate no current problems at Chase
Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.
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Martin Lewis: 'This is bad news for Chase customers'
Chase customers... bad news. It's just announced it's slashing its cashback offering from the current 1% on most things worldwide.
To avoid Chase monthly fees, you typically need to meet specific requirements like maintaining a minimum daily balance, receiving a certain amount in electronic deposits, linking accounts, or having specific Chase checking/savings products (like Chase Secure Banking or Premier Plus), with options varying by account type (Total Checking, Savings, Premier Plus, etc.). For example, Chase Total Checking waives fees with $500+ in electronic deposits or $1,500+ daily balance, while Chase Savings waives fees with $300+ daily balance or $25+ in automatic transfers.
Quick insights. Credit cards can be declined for several reasons, including entering incorrect information, reaching your card limit and suspected fraud.
The Chase 2/30 Rule is an unofficial guideline stating you can be approved for a maximum of two new Chase credit cards within a 30-day period, or risk automatic denial, though this isn't a hard-and-fast policy and depends on your overall profile. It's a key rule for credit card enthusiasts, alongside the famous Chase 5/24 rule (not being approved for more than five new cards from any bank in 24 months). Following these guidelines helps maximize your chances of approval for Chase's popular rewards cards.
To get a $900 bonus from Chase, you'll likely need to focus on their Ink Business Credit Cards, such as the Ink Business Cash or Unlimited, by spending $6,000 in the first three months for bonus cash back, as typical checking account bonuses are lower (e.g., $400-$600) and involve direct deposits; always check Chase's website or official offers page for current terms, as offers change and eligibility requires being a new customer for checking, says Chase Bank and Yahoo Finance.
The 7 Worst Banks in America:
The numbers suggest that Morgan Stanley's acceptance rate for students was a miniscule 0.43% in EMEA, twice as competitive as Goldman Sachs and almost four times tougher than Citigroup's 1.58%. By comparison, the easiest global program to get into was Bank of America's.
Customers expect seamless, intuitive banking, but outdated infrastructure creates disjointed interactions, requiring redundant data entry and inconsistent service across channels. This friction leads to frustration and drop-offs due to a diminished trust in the bank's ability to serve its customers.
You generally won't find 7% on standard savings accounts, but can find it on Regular Saver Accounts (like First Direct or Co-operative Bank in the UK) or with specific Credit Unions (like Community Financial Credit Union in Michigan for up to $1,000 balance). For kids, some accounts like WECU offer 7% on small balances, while some high-yield checking accounts or accounts in other countries (like India's IDFC Bank) might hit 7% with strict conditions or large deposits.