As of January 23, 2026, there are no widespread, major service outages reported for Chase Bank, though some users on Downdetector have indicated possible isolated issues. Most services, including the app and website, appear to be operational.
No incidents reported. In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place.
Chase experienced a data breach involving missing documents containing personal information such as names, addresses, and account numbers. While no misuse has been reported, Chase is offering guidance and recommendations to protect affected individuals.
To get a $900 bonus from Chase, you'll likely need to focus on their Ink Business Credit Cards, such as the Ink Business Cash or Unlimited, by spending $6,000 in the first three months for bonus cash back, as typical checking account bonuses are lower (e.g., $400-$600) and involve direct deposits; always check Chase's website or official offers page for current terms, as offers change and eligibility requires being a new customer for checking, says Chase Bank and Yahoo Finance.
Chase Bank Regular Business Hours
9 a.m. to 5 p.m.
There are several reasons why a debit card may be declined even if you have money in your account. Common reasons include travel and reaching your daily purchase limit. Stay on top of your cards and consider using budgeting apps to help avoid debit card denial.
The Chase 2/30 Rule is an unofficial guideline stating you can be approved for a maximum of two new Chase credit cards within a 30-day period, or risk automatic denial, though this isn't a hard-and-fast policy and depends on your overall profile. It's a key rule for credit card enthusiasts, alongside the famous Chase 5/24 rule (not being approved for more than five new cards from any bank in 24 months). Following these guidelines helps maximize your chances of approval for Chase's popular rewards cards.
People protest Chase Bank primarily over its massive financing of fossil fuel projects, leading to environmental concerns and demands for divestment, but recent protests also involve allegations of political "debanking" and discrimination, particularly from figures like Donald Trump suing the bank for allegedly blacklisting him and his associates. Activists want Chase to stop funding fossil fuels, while political figures claim unfair denial of services due to conservative viewpoints, highlighting tensions between finance, politics, and social issues.
Chase's 5/24 rule is an unofficial policy preventing approval for most of their credit cards if you've opened five or more new personal credit card accounts from any bank in the last 24 months, including cards you're an authorized user on. It counts new cards from other issuers (like Amex, Citi, Capital One) and sometimes Chase itself, but often excludes business cards not reported to personal credit reports. You must be under 5/24 to get approved, meaning you can only have opened four cards in the prior 24 months.
Look for other ways to access your money
You can use an alternate app or take out cash from an ATM or in person. You can try contacting the company by social media. Remember not to put any account or personal information in your posts.
Chase offers a promotion that awards $2,000 for making a deposit of at least $250,000 or $3,000 for making a deposit of at least $500,000 (and meeting a few other requirements). It isn't the only bank to offer bonuses with such steep deposit requirements, either.
You generally won't find 7% on standard savings accounts, but can find it on Regular Saver Accounts (like First Direct or Co-operative Bank in the UK) or with specific Credit Unions (like Community Financial Credit Union in Michigan for up to $1,000 balance). For kids, some accounts like WECU offer 7% on small balances, while some high-yield checking accounts or accounts in other countries (like India's IDFC Bank) might hit 7% with strict conditions or large deposits.
What Is Chase's ATM Withdrawal Limit?
User reports indicate no current problems at Chase.
Suspect fraud on your debit or credit card from an unauthorized merchant charge? If you think someone used your card without your permission, we can help. If you file a fraud claim, your card may be deactivated for your protection, and you may be issued a new card.