A: LoungeKey is an Airport Lounge program that allows entry simply by Cardholders providing their eligible MasterCard World & Platinum Credit card at entry. There is no need to carry an additional piece of plastic in their wallet.
LoungeKey gives your customers access to 1,500+ airport lounges and 900+ retail, dining and spa offers worldwide. The iOS/Android app includes a digital card and access to extra programme benefits.
Free access to business lounges with Lounge Key and premium Visa Platinum, Visa Signature and Visa Infinite cards!*
Most Mastercard World and World Elite credit cards offer membership to the LoungeKey airport lounges network. After that, you have to pay for each entry, which costs $32 US. Only ONE of these credit cards offers LoungeKey membership AND free visits (passes), and that's the BMO Ascend World Elite Mastercard®*.
With airport lounges more crowded than ever before, Priority Pass and LoungeKey have announced that they will be increasing guest fees from October 2023 onwards. Members will have to pay US$35 per guest beyond their complimentary allowance, compared to US$32 currently.
In addition to providing access to airport lounges, the Mastercard Airport Experiences provided by LoungeKey programme also provides you with dining, spa and retail offers within the airport. Plus, there is no need to carry around an extra card.
Airport lounges are generally worth the effort to get in, whether as provided by your airline ticket, credit card or elite status. The benefits are truly there, from the basics like Wi-Fi, clean restrooms, beverages and a place to sit, to sit down meals and premium beverages.
United Arab Emirates: Abu Dhabi, Dubai and Sharjah airports. United States: Boston, Chicago, Dallas, Honolulu, Las Vegas, Los Angeles, Miami, New York, San Francisco, Seattle and Washington DC airports. Canada: Calgary, Edmonton, Montreal, Quebec, Toronto and Vancouver airports.
Is the lounge access program available to all Visa card holders? No, the service is available to only Visa Signature, Visa Infinite, Visa Corporate Debit/Credit cardholders.
The LoungeKey Pass is valid for the person named on the voucher only. Additional guests must be in receipt of their own LoungeKey Pass or alternative means of access to enter the lounge.
How does LoungeKey different from Priority Pass? LoungeKey's network of global airport lounges allows entry just by presenting your valid HNB MasterCard World, Business or Corporate credit card. Priority Pass members must carry their valid Priority Pass membership card to gain entry to a lounge.
Generally, accessing an airport lounge for free is only possible if you hold a premium class ticket or have a membership or credit card that grants you access. International business or first-class passengers often enjoy lounge access as part of their ticket benefits.
Cardholders who do not reserve a place in one of our lounges access is subject to availability on the day. At times, our lounges are very popular, so reserving your place if you have a Priority Pass, Lounge Key or Dragon Pass membership is the perfect way to ensure we can welcome you.
Yes, it's possible to get Priority Pass for “free", but this kind of membership comes through a credit card with an annual fee.
LoungeKey App
Provided you've registered on the website, you can use the App any time, any place to find airport lounges available to you through the HSBC Premier World Elite MasterCard LoungeKey programme. Use the LoungeKey account login and password you created in your LoungeKey online profile to personalise the App.
No, you cannot use the same credit card twice to access the same airport lounge. You can swipe for two different lounges at the same airport. However, you need to wait for some hours if you want to do so.
Customer can check the official website of the debit card provider to know if your card offers airport lounge access.
On 31 May 2023, our airport lounge access program will be changed from LoungeKey™ to Priority Pass™. You will no longer be able to access your LoungeKey™ account.
Crowds can be an issue
The biggest downside with airport lounges, especially in recent years, is the crowds. Lounges are far from exclusive, since so many credit cards offer access. There are several ways this can dampen the lounge experience: There can be long lines to check in to popular lounges.
If an airport lounge is open 24 hours per day and lets you stay as long as you want, then you can most likely sleep there with no issue. However, many airport lounges aren't designed for overnight stays. Once you have a lounge in mind, make sure to check the following: Hours of operation: Many lounges close at night.
In general “No”. The credit card Terms and Conditions for use of free lounge access in airport strictly mentions that the facility can be used only by the Primary Card holder.
In general “No”. The credit card Terms and Conditions for use of free lounge access in airport strictly mentions that the facility can be used only by the Primary Card holder.