What is Section 72 of the Consumer Protection Act?

Asked by: Ludie Rippin  |  Last update: September 3, 2026
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Section 72 of the Consumer Protection Act, 2019 in India establishes penalties for failing to comply with orders issued by Consumer Commissions (District, State, or National). Violators face imprisonment (one month to three years) and/or fines (₹25,000 to ₹1 lakh), with commissions empowered to act as Judicial Magistrates for these trials.

What is Section 72 of the Consumer Protection Act, 2019?

Simplified Explanation of Section 72 of The Consumer Protection Act, 2019. 1. Punishment for Non-Compliance: If a person does not follow an order from the District, State, or National Consumer Commission, they can be sent to jail for at least one month, but up to three years.

What is the penalty for Section 72?

(1) Whoever fails to comply with any order made by the District Commission or the State Commission or the National Commission, as the case may be, shall be punishable with imprisonment for a term which shall not be less than one month, but which may extend to three years, or with fine, which shall not be less than ...

What is Section 72 of the Consumer Credit Act?

72 Cancellation: return of goods.

(b)to take reasonable care of them. (4)On the cancellation, the possessor shall be under a duty, subject to any lien, to restore the goods to the other party in accordance with this section, and meanwhile to retain possession of the goods and take reasonable care of them.

What is Section 72 of the Company Act?

(1) Every holder of securities of a company may, at any time, nominate, in the prescribed manner, any person to whom his securities shall vest in the event of his death.

Section 72 of Consumer Protection Act 2019

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What is Section 72 of the Companies Act 2017?

Section 72 of the Companies Act, 2017 (the “Act”) requires every company having share capital to have its shares in book-entry form only, from the date notified by the Commission. Further, every existing company is required to replace its physical shares with book-entry form.

What is Section 72 of the contract?

A person to whom money has been paid, or anything delivered, by mistake or under coercion, must repay or return it.

What is Section 72 of the National Consumer Credit Protection Act?

Under section 72 of the National Credit Code, a debtor may give the credit provider notice, either verbally or in writing, of their inability to meet their obligations under a credit contract (a hardship notice). See the FAQs below for information about how to respond to a hardship notice.

What are my rights under the consumer credit act?

Creditors must send you regular statements. They must send you arrears letters if you fall behind. The Financial Ombudsman Service can investigate if you make a complaint and are not happy with the result. There are limits to the type of court action some creditors can take.

What is Section 72 of the consumer rights Act 2015?

Section 72: Application of rules to secondary contracts

This section clarifies that the requirement for terms to be fair, as set out above, extends to contracts agreed in addition to the original contract, whether or not they are contracts between a trader and a consumer.

What is the Section 72 relief?

Section 72 provides that the proceeds of a “qualifying insurance policy” taken out by the insured person expressly to pay Inheritance Tax and approved retirement fund tax1 due by his or her successors are exempt from CAT, provided certain conditions are met.

What is Section 72 of the Finance Act?

Section 72 of the Act provides that a person who is liable to pay service tax and who is required to file return, if he fails to the return or having filed a return, fails to assess the tax, in accordance with the provisions of Chapter V or the rules made there under, the Central Excise Officer is empowered to require ...

How does article 72 affect citizens?

Article 72 empowers the President to grant pardons, reprieves, respites, or remissions of punishment, or to suspend, remit, or commute the sentence of any person convicted of any offense in specific cases.

What are the 4 rights of a consumer?

The four core consumer rights, established by President John F. Kennedy, are the Right to Safety, the Right to Be Informed, the Right to Choose, and the Right to Be Heard, protecting consumers from hazardous products, misleading information, limited options, and unaddressed complaints, forming the basis for consumer protection laws. These rights ensure fair treatment, access to vital facts, competitive product availability, and a platform for expressing concerns in the marketplace.
 

What is section 72?

Section 72. Liability of person to whom money is paid, or thing delivered, by mistake or under coercion. Previous Next. A person to whom money has been paid, or anything delivered, by mistake or under coercion, must repay or return it.

Who is protected under the consumer Act 2019?

Rights of consumers

The consumer protection bill 2019 primarily defines the following consumer rights. Be protected against marketing of goods and services which are hazardous to life and property. Be informed of the quality, quantity, potency, purity, standard and price of goods and services.

What are the 5 key consumer rights?

Five key consumer rights are the right to safety, to be informed, to choose, to be heard, and to redress (compensation), protecting consumers from hazardous products, misleading information, unfair practices, ensuring their voice is considered, and providing remedies for wrongs.

How can I get out of a loan agreement?

Contact the lender to tell them you want to cancel - this is called 'giving notice'. It's best to do this in writing but your credit agreement will tell you who to contact and how. If you've received money already then you must pay it back - the lender must give you 30 days to do this.

What evidence do I need for a Section 75 claim?

Include copies of receipts if you have them (if not, you'll need some other proof of purchase). Tell them that you've tried to contact the company you bought the goods or services from and what the response has been – if any.

What is Section 72 of the National credit Act?

Right to access and challenge credit records and information. (2)A credit provider must not require or induce a prospective consumer to obtain or request a report from a credit bureau in connection with an application for credit or an assessment under section 81.

What is the time limit for filing the complaint?

The time limit to file a complaint in consumer court is 2 years from from the date the cause of action arises. Thus, consumer complaint must be filed within 2 years from purchasing goods or availing services.

What is covered by the Consumer Protection Act?

It aims to protect consumers against poor-quality products and services and unfair business practices or contract terms with regards to transactions, repairs, refunds and delivery.

What are the 7 rules of contract law?

The 7 essential elements for a valid contract typically include Offer, Acceptance, Consideration, Intention to Create Legal Relations, Capacity (competent parties), Certainty/Clarity of terms, and Legality of Purpose, ensuring all parties genuinely agree (mutual assent) to legal, clear terms, exchange value, and intend to be bound, forming a legally enforceable agreement.
 

What is Section 72 of the Owners Corporation Act?

(1) The person convening an annual general meeting must give notice in writing of the meeting to each lot owner at least 14 days before the meeting.

What is Section 72 of the Arbitration Act?

Section 72 of the UK Arbitration Act 1996 concerns the rights of parties alleged to be parties to an agreement to arbitrate, but who have taken no part in arbitration proceedings, to challenge awards.