What is the difference between a surcharge and a convenience fee?

Asked by: Rollin Koss  |  Last update: July 14, 2025
Score: 4.3/5 (9 votes)

A surcharge is not a convenience fee. A convenience fee is levied by a merchant for offering customers the privilege of paying with an alternative non-standard payment method. Merchants can process convenience fees in all 50 states. A surcharge is levied by a merchant for customer purchases made with a credit card.

Can I charge my customers a convenience fee?

Convenience fees are legal in all 50 states but must be clearly communicated at the point of sale. Additionally, a convenience fee can only be imposed if there's another preferred form of payment as an option.

What is an example of a surcharge fee?

Most often, fees are the payment one makes in return for service, such as mowing a lawn or drafting a will. Sometimes more than one fee is charged for a service. Governments (local and federal) charge fees for licenses, such as a driver's license or a passport.

What is the rule for convenience fees?

The rule for convenience fees requires businesses to disclose the fee before payment, ensure it's optional, and not a surcharge on the transaction amount. The fee must cover the cost of a specific service, and businesses must comply with regulations, ensuring transparency and fairness in its application.

What is the meaning of convenience fee?

/kənˈviː.ni.əns ˌfiː/ an extra cost charged when you pay for something in a particular way or use a particular service: A convenience fee of 1.90% of the total payment amount will be charged if you pay by credit card. You could face a convenience fee at certain cash machines. Fewer examples.

Cash Discount Program vs Merchant Account Surcharge vs Convenience Fee - What is the difference

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What is a convenience fee and surcharge?

A surcharge is not a convenience fee. A convenience fee is levied by a merchant for offering customers the privilege of paying with an alternative non-standard payment method. Merchants can process convenience fees in all 50 states. A surcharge is levied by a merchant for customer purchases made with a credit card.

How do you avoid a surcharge fee?

Use cash where you can

The easiest way to avoid card surcharges is to pay by cash. While businesses can charge a surcharge for paying by debit or credit cards, they can't charge a surcharge for paying by cash.

What are surcharge fees?

Surcharge fees are fees imposed on credit card transactions, allowing merchants to recover the processing costs. Merchants collect surcharge fees for three primary reasons: to (1) manage credit card processing fees, (2) comply with state laws, and (3) promote alternative debit or cash options.

What the heck is a convenience fee?

A convenience fee is a fee charged by a business for payments made through an alternative channel, rather than by cash, check, or ACH. Typical cases where convenience fees are charged include payments for taxes and tuition.

Is there a way to not pay the convenience fee?

Use a different payment method.

Merchants often charge convenience fees or surcharges when credit cards aren't a standard payment method. If you have a rent, utility or tax bill, consider paying by check or electronic transfer instead.

What are the disadvantages of surcharge?

If most of your customers pay with a credit card, a surcharge effectively increases your prices, putting your business at a competitive disadvantage. For businesses that compete in a price-sensitive market, surcharging can hurt your bottom line because customers may decide to buy from your competition.

What is a surcharge fee to pay?

Payment surcharging is when a fee is charged for the use of a particular means of payment, such as a credit card. Consumers are often unaware of these fees until the final stages of a transaction, when a purchase decision has already been made.

What is a 3% surcharge?

For example, you may see a sign that says there's a 3% charge for credit card purchases. That translates to paying $25.75 instead of $25 when using a credit card. A credit card surcharge is generally calculated as a percentage of the transaction amount and can be as high as 4% of the transaction.

What states are convenience fees illegal?

Q: Are there any states where credit card surcharging is prohibited? Yes, as of the latest updates, credit card surcharging is prohibited in Massachusetts, Connecticut, and Puerto Rico. Merchants must stay informed of changing laws to ensure compliance.

What are average convenience fees?

The average credit card processing fees range from 1.5 percent to 3.5 percent of each transaction, according to industry analysts, although the final percentage depends on a host of factors.

What is small business surcharge?

To put it simply, a surcharge fee is an additional charge that a business applies to a transaction when a customer chooses to pay with a certain type of payment method, typically a credit card. You may have seen these fees yourself on your receipts, but not all businesses charge them.

Is charging a convenience fee legal?

Surcharges and convenience fees are legal, but laws and regulations vary by state. In some states, merchants may not be allowed to charge surcharges or convenience fees at all, while in others, they are allowed with certain conditions, such as providing clear disclosure of the fees.

What is another word for convenience fee?

A pay-to-pay fee – also known as a convenience fee – is a fee charged by a company when you make a payment through a particular channel.

Can you pass along credit card fees to customers?

There are a few ways of legally passing on credit card fees to customers. Some are direct, and some are indirect. Adding a surcharge to cover the credit card fee is the more direct method while incentivizing cash payments is indirect.

How do you avoid surcharges?

To avoid a credit card surcharge, you can pay with alternative methods such as cash, debit cards, or mobile payment apps. Some businesses also offer discounts for non-credit card payments, providing an incentive to choose other payment options that help avoid credit card surcharge.

What are examples of surcharges?

Examples of surcharges include ATM fees, fuel surcharges, broadcast TV surcharges, disposal fees, handling fees, hazardous waste fees, filing fees, tips and gratuities, processing fees, convenience fees, and checkout fees.

What is the no surcharge rule?

The No-Surcharge Rule (NSR). The NSR means that a merchant charges at most the same amount for a payment card1 transaction as for cash. If the merchant decides to apply a discount for payments in cash that discount cannot be extended to any specific card brand.

How to avoid convenience fees?

How to avoid a convenience fee. Convenience fees for online or phone payments can easily be avoided by utilizing alternative payment methods. One option is to use cash, check, or an ACH transfer. These methods typically do not incur convenience fees, making them a cost-effective alternative.

Why am I paying a surcharge?

A surcharge is an extra fee beyond the original price of a good or service. Consumers pay surcharges to offset the higher cost of a certain product or fee. For example, a farming company may have an extra surcharge on their produce to cover the cost of the labor used to harvest the food.

How do you explain surcharges to a customer?

A surcharge is an additional fee that a business imposes on a customer when they use a credit card for payment. This fee helps cover the costs associated with processing credit card transactions (such as merchant fees or payment gateway charges) by passing them down to the consumer.