What to do if a bank is holding your money?

Asked by: Newell Larkin  |  Last update: December 11, 2025
Score: 4.4/5 (68 votes)

Contact Your Bank You can ask your bank to provide an explanation for the hold or sometimes even to release the hold. Keep in mind, however, that it can be difficult to get a bank to remove a hold. And since all banks have them, you can't switch banks to avoid them either.

How long can a bank legally hold your money?

The Federal Reserve says that a "reasonable" extended hold generally means one additional business day (total of two business days) for a bank's own checks and five additional business days (total of seven) for most other checks.

Can I sue if my bank won't release my money?

Failure to Release Funds

If the bank will not release funds that are legally yours, you might have a valid legal claim.

What to do if the bank holds your money?

Refer to your deposit account agreement for the bank's funds availability policy. If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group.

Is it illegal for a bank to withhold your money?

A federal law, the Expedited Funds Availability Act (EFA), or Regulation CC, provides exceptions that allow banks to delay or "hold" funds deposited by check for an extended period of time. When this happens, you must be given a notice stating the reason for the hold and when your funds are available for withdrawal.

What To Do If Your Payment Processor Is Holding Your Funds

20 related questions found

What to do if a bank refuses to give you your money?

What should you do if a bank refuses to issue a refund?
  1. Start an appeal process. Issuers usually allow you to appeal their decision within a certain amount of time. ...
  2. File a police report about the fraudulent transaction. ...
  3. File a complaint against your bank. ...
  4. File a complaint with government agencies.

How do I remove a hold on my bank account?

When figuring out how to remove a hold on a bank account, you can often contact your bank and find out what caused the hold. If it was a pre-authorization hold placed by a merchant on a debit card transaction, you might be able to contact them directly and have them remove it.

How do I release money from my bank hold?

Contact Your Bank

If deposited funds are being held for a longer period than you expected, it's a good idea to call, email or stop by a branch of your bank to ask about specifics of its hold policy. You can ask your bank to provide an explanation for the hold or sometimes even to release the hold.

What to do when a bank takes your money?

Here are the key steps to take:
  1. Contact your bank. Start by asking your bank why they closed your account. ...
  2. Turn off automatic payments. ...
  3. Pay off outstanding balances. ...
  4. Dispute incorrect information. ...
  5. Get your money back. ...
  6. Open a new account.

Why are banks allowed to hold your money?

Banks often hold large deposits to ensure the payor has sufficient funds in their account, to prevent fraud, or to verify the check's authenticity.

What type of attorney sues banks?

A: To pursue legal action against a bank for causing financial injury, you should consider hiring an attorney with expertise in banking and financial services law, including securities law. Look for a lawyer who has experience in handling cases involving bank errors, unauthorized transactions, and financial disputes.

Who holds banks accountable?

The Office of the Comptroller of the Currency (OCC) is an independent bureau of the U.S. Department of the Treasury. The OCC charters, regulates, and supervises all national banks, federal savings associations, and federal branches and agencies of foreign banks.

How to complain against a bank?

Here is how you should go about.
  1. Bring the problem to the notice of the counter staff and the officer in-charge.
  2. If not satisfied seek a meeting with Branch Manager.
  3. Write to the Branch Manager for clarification/redressal.
  4. If not satisfied write to the Controlling Office.

Can I ask my bank to release funds early?

Some banks or credit unions may make funds available more quickly than the law requires, and some may expedite funds availability for a fee. If you need the money from a particular check, you can ask the teller when the funds will become available.

Is it legal for a bank to keep your money?

Can Banks Take Your Money Without Your Permission? The short answer is no. Banks cannot take your money without your permission, at least not legally. The Federal Deposit Insurance Corporation (FDIC) insures deposits up to $250,000 per account holder, per bank.

What is the $225 availability rule?

A detailed explanation can be found in section 229.12 of Regulation CC. But remember, the Expedited Funds Availability Act requires the first $225 of a deposit that is not already subject to next-day availability to be made available by the first business day following the day of deposit.

What to do if the bank won't give money back?

Notify the local police: Reach out to local law enforcement to report the scam. Getting a police report may help you get refunded later, and reporting a scammer may help other people avoid a scam as well. Report the scam to the FTC: You should also file an FTC identity theft report or call 1-877-FTC-HELP.

Where do I file a complaint against a bank in the US?

File banking and credit complaints with the Consumer Financial Protection Bureau. If contacting your bank directly does not help, visit the Consumer Financial Protection Bureau (CFPB) complaint page to: See which specific banking and credit services and products you can complain about through the CFPB.

Can a bank close your account and take your money?

What happens to the money in a bank account if closed? If your bank account is closed with a balance remaining, the bank will issue a refund, typically by mailing you a check. If the account is closed due to suspected criminal activity, the bank has the right to freeze your assets.

How do I get a bank to release hold of funds?

​In many cases, you won't be able to do anything about a hold. However, your bank needs to follow federal regulations and justify any holds in your account, so they can't keep you from your money forever. If things go on for too long, contact the U.S. Consumer Financial Protection Bureau (CFPB) and file a complaint.

How long can banks legally hold funds?

An extension of up to five business days for most checks. An extension of one business day for checks that are drawn on, and deposited into, the same bank. An extension of up to six business days for funds deposited into an automated teller machine (ATM) not owned by the bank.

What happens when a bank puts your money on hold?

Holds give financial institutions the time to confirm that those funds will clear before allowing you to spend them. They can ensure that checks are legitimate and will not bounce.

Can I ask my bank to remove a hold?

You can ask your bank to remove a check hold, but that doesn't guarantee the bank will comply. If the bank has reason to believe that the check may be fraudulent or that the check writer lacks sufficient funds to cover it, the hold may remain in place for the full window that's allowed by law.

How do I unhold money from my bank account?

How to Remove a Hold on a Bank Account
  1. Contact Your Bank: The first step is to reach out to your bank and understand the reason for your balance being put on hold. ...
  2. Provide Documentation: The bank may have a list of documentation to address this issue.

Why does the bank hold your money?

When you deposit money into your account, the bank needs to verify that the money is in fact real. This process takes time, and is often referred to as a “hold period.” To ensure your funds are valid, a hold is put in place to prevent you from spending money you may not actually have.