What to do if a creditor refuses payment?

Asked by: Devon Tremblay  |  Last update: October 9, 2025
Score: 4.1/5 (11 votes)

When you write to your creditors making an offer of payment you often get a mixed response; with some creditors accepting your offer and some refusing. If a creditor has refused your offer of payment then you can use the Reconsider my pro-rata offer sample letter to ask them to reconsider.

Can a creditor legally refuse to accept payment?

Keep in mind that, just like collectors, creditors are not compelled to accept your payment offer. The idea that they have to accept your payment or discharge the debt is a myth (see first paragraph). When creditors refuse payments, it's usually because company policy prohibits it.

What is the 777 rule with debt collectors?

Specifically, the rule states that a debt collector cannot: Make more than seven calls within a seven-day period to a consumer regarding a specific debt. Call a consumer within seven days after having a telephone conversation about that debt.

What is the 11 word phrase to stop debt collectors?

If you are struggling with debt and debt collectors, Farmer & Morris Law, PLLC can help. As soon as you use the 11-word phrase “please cease and desist all calls and contact with me immediately” to stop the harassment, call us for a free consultation about what you can do to resolve your debt problems for good.

What can a creditor do if you don't make your payments?

After several months of non-payment, creditors may charge off your debt and sell it to a third-party collection agency. This can lead to more aggressive attempts to recover the money as well as damage to your credit score. In some cases, creditors or collectors may take legal steps to compel you to pay.

what do you do when a creditor refuses to remove a legitimate late payment?

23 related questions found

What's the worst a debt collector can do?

Debt collectors are not permitted to try to publicly shame you into paying money that you may or may not owe. In fact, they're not even allowed to contact you by postcard. They cannot publish the names of people who owe money. They can't even discuss the matter with anyone other than you, your spouse, or your attorney.

What do you say to creditors when you can't pay?

Explain that you are unable to pay the debt due to (detail your hardship). or, if you are lucky, might accept it. Get your terms in writing before you send any payments. Keep a copy for your records.

How to outsmart a debt collector?

6 steps for dealing with a debt collector
  1. Don't give in to pressure to pay on first contact. ...
  2. Gather the facts. ...
  3. Know your rights around communicating with debt collectors. ...
  4. Submit a complaint if the debt collector violates your rights. ...
  5. Never ignore a court summons for debt collection.

What is debt forgiveness called?

Debt relief or debt cancellation is the partial or total forgiveness of debt, or the slowing or stopping of debt growth, owed by individuals, corporations, or nations. From antiquity through the 19th century, it refers to domestic debts, in particular agricultural debts and freeing of debt slaves.

How to legally beat debt collectors?

Here are a few suggestions that might work in your favor:
  1. Write a letter disputing the debt. You have 30 days after receiving a collection notice to dispute a debt in writing. ...
  2. Dispute the debt on your credit reports. ...
  3. Lodge a complaint. ...
  4. Respond to a lawsuit. ...
  5. Hire an attorney.

What are 2 things that debt collectors are not allowed to do?

Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also cannot make repeated calls over a short period to annoy or harass you.

How long before a debt becomes uncollectible?

Most states or jurisdictions have statutes of limitations between three and six years for debts, but some may be longer. This may also vary depending, for instance, on the: Type of debt. State where you live.

What is the golden rule of debt?

In the golden rule, a budget deficit and an increase in public debt is allowed if and only if the public debt is used to finance public investment.

What not to say to a debt collector?

If you get an unexpected call from a debt collector, here are several things you should never tell them:
  • Don't Admit the Debt. Even if you think you recognize the debt, don't say anything. ...
  • Don't provide bank account information or other personal information. ...
  • Document any agreements you reach with the debt collector.

How likely is it that a collection agency will sue?

While smaller debts are less likely to result in legal action, there are no guarantees. In many cases, though, debt collectors will prioritize larger debts, as they offer a higher return on the time and legal fees associated with a lawsuit.

What happens if I refuse to pay a collection agency?

Ignoring these efforts could lead to further financial strain, potential wage garnishment, or the seizure of assets through a court judgment. Additionally, the debt may continue to accrue interest and fees, increasing the total amount owed over time.

Does the US government have a debt relief program?

When it comes to credit card debt relief, it's important to dispel a common misconception: There are no government-sponsored programs specifically designed to eliminate credit card debt. So, you should be wary of any offers claiming to represent such government initiatives, as they may be misleading or fraudulent.

What percentage should I offer to settle debt?

Some collectors want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. So, it makes sense to start low with your first offer and see what happens. And be aware that some collectors won't accept anything less than the total debt amount.

Is freedom debt relief legit?

Freedom Debt Relief is a legitimate debt settlement company founded in 2002. It's accredited by the Better Business Bureau (BBB) with an A+ rating and holds an accreditation from the American Association for Debt Resolution (AADR).

What happens if you never answer a debt collector?

Ignoring or avoiding the debt collector may cause the debt collector to use other methods to try to collect the debt, including a lawsuit against you. If you are unable to come to an agreement with a debt collector, you may want to contact an attorney who can provide you with legal advice about your situation.

How can I get a collection removed without paying?

How can you remove collections from a credit report?
  1. Step 1: Ask for proof. ...
  2. Step 2: Dispute inaccurate collections. ...
  3. Step 3: Ask for a pay-for-delete agreement. ...
  4. Step 4: Write a goodwill letter to your creditor. ...
  5. Step 5: Wait for the collection to fall off. ...
  6. Step 6: Seek professional help.

Is it better to pay collection agency or creditor?

Generally, paying the original creditor rather than a debt collector is better. The creditor has more discretion and flexibility in negotiating payment terms with you. And because that company might see you as a former and possibly future customer, it might be more willing to offer you a deal.

What to do if you owe money and can't pay?

If you can't pay the full amount that you owe, even over time, you can talk about that with a debt recovery analyst. Call 888-826-3127. You may be eligible for a compromise agreement or other relief. With a compromise agreement, you satisfy your debt by paying less than the full amount of the debt.

What is a hardship letter?

A hardship letter is a way to express to a creditor that you're facing financial challenges and seeking flexibility or changes in your terms from your lender or creditor.

Is not paying bills a crime?

You cannot be arrested or sentenced to prison for not paying off debt such as student loans, credit cards, personal loans, car loans, home loans or medical bills. A debt collector can, however, file a lawsuit against you in state civil court to collect money that you owe.