Based on the 2023-24 Insurance Ombudsman report, Star Health & Allied Insurance recorded the highest number of complaints in India, with 13,308 cases, followed by CARE Health Insurance (3,718) and Niva Bupa (2,511). Star Health also led in complaints per lakh policyholders (63) and claim rejection disputes.
According to the latest report from the Council of Insurance Ombudsman (CIO) for the financial year 2023-24, certain health insurance companies received the highest number of complaints from customers. The insurer with the most complaints was Star Health & Allied Insurance, which alone had over 13,000 complaints.
A high CSR with a high complaint ratio (like Star Health in other data) means they likely pay eventually, but you might have to fight for it. A high CSR with a low complaint number (like Bajaj Allianz or HDFC Ergo) is the golden combo—it means they pay fairly and efficiently.
Below is a curated list of the top 10 health insurance companies in India that have consistently delivered on trust, network coverage, and claim settlements.
Niva Bupa Health Insurance
Like any wise investment, health insurance by Niva Bupa can be your valued investment partner. Niva Bupa Health Insurance Company is recognised as India's Best Health Insurer, rated by Mint for the year 2024.
List Of Top Health Insurance Companies In USA
In 2023, roughly one third of all in-network claims made to AvMed were denied by the medical insurance company. In this year, AvMed and United HealthCare were the medical insurance companies with the highest denial rate for in-network claims in the United States, at 33 percent each.
Top Healthcare Companies in India
Kaiser Permanente is the top health insurer in the nation for 5 years in a row, according to Insure.com. In Insure.com's Best Health Insurance Companies list, Kaiser Permanente ranked highly in customer satisfaction and affordability.
The “Big 3” healthcare industries referred to here are Pharma, Diagnostics, and Medical Devices.
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