You may not be receiving the Child and Dependent Care Credit because it is a nonrefundable credit requiring you to owe taxes, or you might not meet the earned income, age, or filing status requirements. Key reasons include not filing jointly if married, the child being over 13, or failing to report required caregiver identification.
Why am I not getting the child tax credit
To receive the credit for Child and Dependent Care Expenses, the expenses had to have been paid for care to be provided so that you (and your spouse, if filing jointly) could work or look for work. If both spouses do not show "earned income" (W-2's, business income, etc.), you generally cannot claim the credit.
I have two children that are my dependents and I am not getting the child tax credit. why?
If you have not received your payment
If you don't receive your CCB payment on the expected payment date, before you contact us, you can: Check the status of your payment in your CRA account. Make sure your personal information is up to date. Check other reasons for stopped or changed payments.
You qualify for the full amount of the Child Tax Credit for each qualifying child if you meet all eligibility factors and your annual income is not more than $200,000 ($400,000 if filing a joint return). Parents and guardians with higher incomes may be eligible to claim a partial credit.
The Critical Worker Benefit is a joint federal-provincial program with $465 million available to recognize the hard work of critical workers during the pandemic.
The nonrefundable Child Tax Credit will lower your tax liability down to $0. So you must have a tax liability in order to claim it. If you did not have at least a $4,000 tax liability, you would not be eligible for the entire credit, but you could be eligible for the Additional Child Tax Credit.
For the federal Child Tax Credit (CTC), the full amount starts phasing out when Modified Adjusted Gross Income (MAGI) exceeds $200,000 for single filers and $400,000 for married couples filing jointly, with the credit reduced by $50 for every $1,000 over these thresholds, though some states offer separate CTCs with different income limits. To claim the federal CTC, you generally need a qualifying child with a Social Security Number and must meet other dependency rules, and you may get a partial credit even with higher income.
You might not be seeing your Child Tax Credit (CTC) because of income phase-outs, incorrect dependent information (age, relationship, residency), insufficient earned income, the credit being used to offset other taxes, the child being claimed by someone else, or delays with the IRS processing your return, especially if you filed early or have errors. The temporary 2021 expansion is gone, so current rules are stricter.
For tax year 2025, there's no upper income limit that would prevent you from claiming the Child and Dependent Care Credit, but keep in mind that your work-related expenses are limited to the lower of your and your spouse's earned income.
Your child tax credit is likely $500 instead of $2,000 because they either turned 17 during the tax year, making them eligible for the Other Dependent Credit, or you might have mistakenly checked a box in your tax software, like saying their SSN isn't valid for employment or that they paid over half their own support, which triggers the lower credit amount, according to TurboTax support, TurboTax support, TurboTax support, and TurboTax support https://ttlc.intuit.index.php/community/taxes/discussion/my-daughter-is-17-but-is-still-jr-in-high-school-why-do-i-only-get-500-for-her-and-not-the-full-2000/00/3423950.
Make sure your dependent meets the IRS requirements. Generally, the IRS requires that the child is under the age of 19 (or under 24 if a full-time student), lives with you for more than half the year, and does not provide more than half of their own financial support.
You may be able to claim the child and dependent care credit if you paid expenses for the care of a qualifying individual to enable you (and your spouse, if filing a joint return) to work or actively look for work. Generally, you may not take this credit if your filing status is married filing separately.
It's not something you qualify for on its own — the ACTC only comes into play if you can't claim the full CTC because your tax bill isn't high enough. Think of it like this: The CTC reduces your tax bill. The ACTC gives you a refund of what's left over (up to a limit) if you meet the income requirements.
Most errors happen because the child claimed doesn't meet the qualification rules: Relationship: The child must be related to you. Residency: The child must live in the same home as you for more than half the tax year. Age: The child must meet the age requirements.
7) Family income test - The Child Tax Credit is reduced if your modified adjusted gross income (MAGI) is above certain amounts, which are determined by your tax-filing status. The phaseout of the credit begins with $200,000 of MAGI ($400,000 for Married Filing Jointly).
You may get up to $2,200 per qualifying child (under age 17) for the 2025 tax year, with up to $1,700 being refundable (Additional Child Tax Credit - ACTC) if you have low income and earned at least $2,500, while higher incomes ($200k single, $400k joint) see the credit phase out. Eligibility depends on the child's age, SSN, your income, and filing status; you claim it on Form 1040 using Schedule 8812.
If you stop getting your CCB payments, it could be for one of the following reasons: You didn't file your tax return. You didn't respond to a letter from the Canada Revenue Agency CRA. You didn't tell the CRA that your address or banking information changed.
There's no set amount of income where you stop being eligible for Universal Credit - it depends on your situation. If you're already claiming benefits, talk to an adviser first to check if you're better off on Universal Credit. Check if you can get Universal Credit.
The Guaranteed Income Supplement (GIS) is a monthly payment you can get if you are 65 or older. The Supplement is based on income and is available to Old Age Security pensioners with low income. It is not taxable. In many cases, we will let you know by letter when you could start receiving the first payment.
The Social Security Emergency Inflation Relief Act would provide the extra $200 a month, starting in January 2026 and running through July 2026. The increase is designed to offset higher prices due to inflation, according to Senate Minority Leader Chuck Schumer, D-NY.