You might not be getting the Additional Child Tax Credit (ACTC) because of income limits (too high or too low), your child being too old (over 16), claiming the child as a dependent incorrectly (wrong SSN, not entered), not having enough earned income, or other filers claiming the child; the credit became less generous after the COVID-era expansions, making it dependent on tax liability and earned income to get the refundable part.
Child Tax Credit Not eligible??
If you have little or no federal income tax liability, you may qualify for the Additional Child Tax Credit, up to $1,700 per qualifying child depending on your income. You must have earned income of at least $2,500 to be eligible for the ACTC.
It's not something you qualify for on its own — the ACTC only comes into play if you can't claim the full CTC because your tax bill isn't high enough. Think of it like this: The CTC reduces your tax bill. The ACTC gives you a refund of what's left over (up to a limit) if you meet the income requirements.
Why am I not getting the child tax credit
The nonrefundable Child Tax Credit will lower your tax liability down to $0. So you must have a tax liability in order to claim it. If you did not have at least a $4,000 tax liability, you would not be eligible for the entire credit, but you could be eligible for the Additional Child Tax Credit.
The Child Tax Credit begins to decrease if your income exceeds $200,000 (or $400,000 for joint filers). Qualifications for the Child Tax Credit depend on several factors including the child's age, relationship, residency, and the taxpayer's income.
To get the Additional Child Tax Credit (ACTC) for 2025, you need a qualifying child, must meet CTC requirements, have at least $2,500 in earned income (wages, self-employment), and have unused Child Tax Credit after reducing your tax bill, with the refund generally being 15% of earned income over $2,500, up to $1,700 per child, and subject to income limits. You must also have valid Social Security numbers for yourself (and spouse if filing jointly) and the child.
Don't claim CTC or ACTC if the taxpayer (or their spouse, if married filing jointly,) and each child don't have the required Social Security number (SSN). The SSN must be valid for employment and issued before the due date of the tax return (including extensions).
Complete Schedule 8812 (Form 1040), Credits for Qualifying Children and Other Dependents. The Instructions for Schedule 8812 explain the qualifications for CTC, ACTC, and ODC; the requirements for taxpayer identification numbers (TINs); and how to calculate the credits.
To determine whether you're eligible to claim the Additional Child Tax Credit, you can fill out the Child Tax Credit Worksheet included in the Form 1040 instructions. If you qualify, the worksheet will direct you to fill out Schedule 8812 to claim the Additional Child Tax Credit.
Your child tax credit is likely $500 instead of $2,000 because they either turned 17 during the tax year, making them eligible for the Other Dependent Credit, or you might have mistakenly checked a box in your tax software, like saying their SSN isn't valid for employment or that they paid over half their own support, which triggers the lower credit amount, according to TurboTax support, TurboTax support, TurboTax support, and TurboTax support https://ttlc.intuit.index.php/community/taxes/discussion/my-daughter-is-17-but-is-still-jr-in-high-school-why-do-i-only-get-500-for-her-and-not-the-full-2000/00/3423950.
There are Income Limits: Working families will receive a full expanded CTC if they earn an adjusted gross income (AGI) for the 2021 tax year up to $75,000 (single tax filers), $112,500 (head of household), and $150,000 (married couples filing jointly or MFJ).
7) Family income test - The Child Tax Credit is reduced if your modified adjusted gross income (MAGI) is above certain amounts, which are determined by your tax-filing status. The phaseout of the credit begins with $200,000 of MAGI ($400,000 for Married Filing Jointly).
The IRS uses a combination of automated and human processes to select which tax returns to audit. Not reporting all of your income is an easy-to-avoid red flag that can lead to an audit. Taking excessive business tax deductions and mixing business and personal expenses can lead to an audit.
The Additional Child Tax Credit generally can't be more than 15% of your earned income above $2,500. For example, if you have $50,000 of earned income, the refundable portion of the Child Tax Credit can't be more than $7,125 (($50,000 - $2,500) x 0.15 = $7,125).
You must have earned income of at least $2,500 for the tax year. This is key! If your earned income is below that threshold, you can't claim the ACTC (even if you have a qualifying dependent). You (OR your spouse, if filing jointly) and the child must have a Social Security number.
To receive the credit for Child and Dependent Care Expenses, the expenses had to have been paid for care to be provided so that you (and your spouse, if filing jointly) could work or look for work. If both spouses do not show "earned income" (W-2's, business income, etc.), you generally cannot claim the credit.
If you qualify, you can receive a refundable portion, known as the additional child tax credit, which is worth up to $1,700 per child.