You are likely receiving the Additional Child Tax Credit (ACTC) (line 28 on Form 1040) instead of the non-refundable Child Tax Credit (CTC) (line 19) because your income tax liability is zero or too low to use the full credit, making you eligible for the refundable portion instead. The ACTC allows for a refund of up to $1,700 per child (2025) if you have over $2,500 in earned income, even if you owe no taxes.
You might not get the full Child Tax Credit (CTC) due to income limits, your child's age, insufficient earned income, claiming errors (like wrong dependent info or another parent claiming the child), or because the temporary 2021 expansion rules aren't in effect, limiting the credit to your tax liability (part refundable as Additional Child Tax Credit (ACTC)), requiring at least $2,500 earned income for ACTC.
It's not something you qualify for on its own — the ACTC only comes into play if you can't claim the full CTC because your tax bill isn't high enough. Think of it like this: The CTC reduces your tax bill. The ACTC gives you a refund of what's left over (up to a limit) if you meet the income requirements.
Why am I not getting the child tax credit
Yes, you may claim the child tax credit (CTC)/additional child tax credit (ACTC) or credit for other dependents (ODC) as well as the child and dependent care credit on your return if you qualify for those credits.
The Additional Child Tax Credit (ACTC) is a refundable part of the CTC. ACTC allows certain taxpayers who are eligible for the CTC to receive a refund if the CTC is more than their tax liability.
Don't claim CTC or ACTC if the taxpayer (or their spouse, if married filing jointly,) and each child don't have the required Social Security number (SSN). The SSN must be valid for employment and issued before the due date of the tax return (including extensions).
To get the full Child Tax Credit (CTC) for the 2025 tax year (filed in 2026), your Modified Adjusted Gross Income (MAGI) must generally not exceed $200,000 if single/head of household/qualifying widow(er), or $400,000 if married filing jointly; above these thresholds, the credit starts to decrease, and for the refundable portion (Additional Child Tax Credit or ACTC), you need at least $2,500 in earned income.
If you have not received your payment
If you don't receive your CCB payment on the expected payment date, before you contact us, you can: Check the status of your payment in your CRA account. Make sure your personal information is up to date. Check other reasons for stopped or changed payments.
Make sure your dependent meets the IRS requirements. Generally, the IRS requires that the child is under the age of 19 (or under 24 if a full-time student), lives with you for more than half the year, and does not provide more than half of their own financial support.
The maximum amount of ACTC for each qualifying child is $1,700. Delayed refund for returns claiming ACTC. The IRS can't issue refunds before mid-February 2026 for returns that properly claim ACTC. This time frame applies to the entire refund, not just the portion associated with ACTC.
Your child tax credit is likely $500 instead of $2,000 because they either turned 17 during the tax year, making them eligible for the Other Dependent Credit, or you might have mistakenly checked a box in your tax software, like saying their SSN isn't valid for employment or that they paid over half their own support, which triggers the lower credit amount, according to TurboTax support, TurboTax support, TurboTax support, and TurboTax support https://ttlc.intuit.index.php/community/taxes/discussion/my-daughter-is-17-but-is-still-jr-in-high-school-why-do-i-only-get-500-for-her-and-not-the-full-2000/00/3423950.
What's your net business income after expenses? The additional child tax credit is limited to 15% of your earned income over 2500, so you would only get a small amount of that, and none on the regular child tax credit.
Why we hold your refund. By law, we can't issue EITC or ACTC refunds before mid-February. This includes your entire refund, not just the part that's related to the credit you claimed on your tax return. If you claim the EITC or ACTC, we may need more information from you about your return.
Although these changes were scheduled to expire at the end of 2025, the FY2025 reconciliation law (P.L. 119-21) made them permanent. That law also permanently increased the maximum child tax credit from $2,000 per child to $2,200 per child, while indexing it to inflation.
To receive the credit for Child and Dependent Care Expenses, the expenses had to have been paid for care to be provided so that you (and your spouse, if filing jointly) could work or look for work. If both spouses do not show "earned income" (W-2's, business income, etc.), you generally cannot claim the credit.
You might not get the full Child Tax Credit (CTC) due to income limits, your child's age, insufficient earned income, claiming errors (like wrong dependent info or another parent claiming the child), or because the temporary 2021 expansion rules aren't in effect, limiting the credit to your tax liability (part refundable as Additional Child Tax Credit (ACTC)), requiring at least $2,500 earned income for ACTC.
The Critical Worker Benefit is a joint federal-provincial program with $465 million available to recognize the hard work of critical workers during the pandemic.
For those eligible to claim the standard Child Tax Credit who don't owe on their taxes, you may also qualify for the Additional Child Tax Credit. Unlike the nonrefundable CTC, this credit is refundable, which means that if you don't owe money on your taxes, you may receive as much as $1,700 as a refund.
Claiming a child who does not meet the qualifying child requirements. Filing with an incorrect filing status. Overreporting or underreporting income and expenses. Having more than one person claiming the same child.
The IRS uses a combination of automated and human processes to select which tax returns to audit. Not reporting all of your income is an easy-to-avoid red flag that can lead to an audit. Taking excessive business tax deductions and mixing business and personal expenses can lead to an audit.
The child tax credit amount you can expect on your refund will depend on your modified adjusted gross income (MAGI). Once your income reaches a certain limit, the credit amount will decrease or completely phase out. The credit amount will be reduced by $50 for every $1,000 above your income cap.