If your StudentAid.gov account is locked, you'll need to use your verified mobile phone number, verified email address, an authenticator app, or your challenge questions to unlock it. We recommend using your email address or mobile phone number, or an authenticator app.
Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress... Having Problems with Accessing Studentaid.gov?
Your private student loan balance won't show up on the Federal Student Aid website, since private student loans are administered by private lenders instead of the government.
There are two ways to solve this issue. First, retrieve the Password Hint you established when you registered on the site by following the steps on the Forgot your Password page. If the password hint does not help you remember your password, then that same page will allow you to reset your password.
In October 2023, the U.S. Department of Education disclosed that MOHELA failed to send monthly student loan bills to 2.5 million borrowers, resulting in 800,000 borrowers missing a monthly payment.
Mohela.com is UP and reachable by us. Please check and report on local outages below ...
Student loans disappear from credit reports 7.5 years from the date they are paid in full, charged-off, or entered default. However, education debt can reappear if you dig out of default with consolidation or loan rehabilitation. Student loans can have an outsized impact on your credit score.
Your student loan servicer(s) will notify you directly after your forgiveness is processed. Make sure to keep your contact information up to date on StudentAid.gov and with your servicer(s). If you haven't yet qualified for forgiveness, you'll be able to see your exact payment counts in the future.
Student loans are a type of installment loan, similar to a car loan, personal loan, or mortgage. They are part of your credit report, and can impact your payment history, length of your credit history and credit mix. Paying on time could help your score.
User reports indicate no current problems at Federal Student Aid.
If you've entered your password incorrectly for three attempts, you'll be locked out of your account for one hour to protect your account information. You must wait one hour before attempting to log in again, or you can reset your password using the steps above.
The Supreme Court ruled we could not implement pandemic-related student loan debt relief, so we can't use your application from 2022. The new proposed regulations are different, and we're currently working to finalize their terms, including who may receive loan forgiveness.
If your credit report shows that a student loan account was closed due to a transfer, it means that your loan has been sold or transferred to another student loan servicer. This typically happens with federal and private student loans when: A borrower falls behind on monthly payments and defaults.
If your student loan balance is suddenly showing zero, some of the many reasons could be: Your federal student aid or private student loans were forgiven. You've completed one of the student loan forgiveness programs. You qualify for Public Service Loan Forgiveness (PSLF), or.
Any borrower with ED-held loans that have accumulated time in repayment of at least 20 or 25 years will see automatic forgiveness, even if the loans are not currently on an IDR plan. Borrowers with FFELP loans held by commercial lenders or Perkins loans not held by ED can benefit if they consolidate into Direct Loans.
You can access your federal student loan information—including your loan and/or grant amounts, outstanding balances, loan statuses, disbursements, and servicer information—by logging in to your StudentAid.gov account. You can contact your servicer directly with questions regarding your federal student loans.
You may notice your former servicer has cleared your loan account. For example, your loan balance may come up as “paid in full” on your former servicer's website or on your credit report. This does not mean you've received loan forgiveness. This is part of the loan transfer process.
You'll be notified or see a $0 balance
From this point on, your days of making monthly student loan payments are over. That is, unless, only a portion of your debt is canceled. If you still owe a remaining balance, you will still continue to owe monthly payments. » MORE: Student loan forgiveness: What's getting fixed?
Both federal and private student loans fall off your credit report about seven years after your last payment or date of default. You default after nine months of nonpayment for federal student loans, and you're not in deferment or forbearance.
If it's been more than 45 days since you received your loan, contact the financial aid office for the school that processed it. They can tell you why your loan or grant hasn't been reported in the database.
If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have your loans forgiven. If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.
Call MOHELA
Call 888.866. 4352 (Toll Free) or 636.532. 0600 (International) , to speak with one of our Student Loan Counselors.
Now that the COVID-19 payment pause has ended, student loan payments have restarted. For most borrowers, the first payment after the payment pause ended was due in October 2023. Review important concepts, tips, and recommendations for repaying your student loans at Repaying Student Loans 101.