Why can't I get the additional child tax credit?

Asked by: Silas Gaylord  |  Last update: September 21, 2026
Score: 4.9/5 (66 votes)

The Additional Child Tax Credit (ACTC) is a refundable credit for low-to-moderate-income families who do not owe enough in taxes to use the full Child Tax Credit. To qualify for the 2025 tax year, you generally must have at least $2,500 in earned income (wages, salary, self-employment), valid SSNs for you and your children, and meet income, age, and residency requirements.

How to be eligible for the additional Child Tax Credit?

The child is younger than age 17 at the end of the tax year. The child is your son, daughter, stepchild, foster child, brother, sister, stepbrother, stepsister, grandchild, niece, or nephew. You claim the child as a dependent. The child doesn't provide more than half of their own support.

Why am I getting ACTC and not CTC?

It's not something you qualify for on its own — the ACTC only comes into play if you can't claim the full CTC because your tax bill isn't high enough. Think of it like this: The CTC reduces your tax bill. The ACTC gives you a refund of what's left over (up to a limit) if you meet the income requirements.

Why am I not getting the Child Tax Credit on my tax return?

Child Tax Credit Not eligible??

  • You've entered something wrong.
  • Your child may be too old (over 16).
  • Your income is too high.
  • Your income is too low.
  • You are the custodial parent and the non-custodial parent is claiming the dependent this year.

Why am I not getting a $4,000 Child Tax Credit?

Why am I not getting $4000 child credit for 2 children

  • Must have earned income less than your filing threshold ($400,000 for married filing joint).
  • Must live with you more than half of the year.
  • Must have a qualified dependent under 17 years old
  • Must be a US citizen or resident.

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37 related questions found

Why can't I claim the additional child tax credit?

You must have earned income of at least $2,500 for the tax year. This is key! If your earned income is below that threshold, you can't claim the ACTC (even if you have a qualifying dependent). You (OR your spouse, if filing jointly) and the child must have a Social Security number.

Why is my child tax credit only $500 and not $2000?

Your child tax credit is likely $500 instead of $2,000 because they either turned 17 during the tax year, making them eligible for the Other Dependent Credit, or you might have mistakenly checked a box in your tax software, like saying their SSN isn't valid for employment or that they paid over half their own support, which triggers the lower credit amount, according to TurboTax support, TurboTax support, TurboTax support, and TurboTax support https://ttlc.intuit.index.php/community/taxes/discussion/my-daughter-is-17-but-is-still-jr-in-high-school-why-do-i-only-get-500-for-her-and-not-the-full-2000/00/3423950.

How much do you have to make to get full child tax credit?

To get the full Child Tax Credit (CTC) for the 2025 tax year (filed in 2026), your Modified Adjusted Gross Income (MAGI) must generally not exceed $200,000 if single/head of household/qualifying widow(er), or $400,000 if married filing jointly; above these thresholds, the credit starts to decrease, and for the refundable portion (Additional Child Tax Credit or ACTC), you need at least $2,500 in earned income.

Why would the IRS deny child tax credit?

In order to claim the EITC or CTC for a child, it is not enough that you are taking care of them. You must also be related to them, either by blood or marriage, or through legal adoption, foster care, or a custody order. To prove: Send copies of birth certificates, custody orders, or DNA tests.

Can I claim both CTC and ACTC?

Yes, you can get both the Child Tax Credit (CTC) and the Additional Child Tax Credit (ACTC) if you qualify; the ACTC is the refundable portion of the CTC, meaning if the CTC lowers your tax to zero and you still have credit left, the ACTC can give you up to $1,700 per child as a refund, provided you meet earned income (at least $2,500) and other IRS criteria for the year, claiming it all on Schedule 8812. 

What are common ACTC mistakes?

Don't claim CTC or ACTC if the taxpayer (or their spouse, if married filing jointly,) and each child don't have the required Social Security number (SSN). The SSN must be valid for employment and issued before the due date of the tax return (including extensions).

Is there a difference between Child Tax Credit and additional Child Tax Credit?

The Child Tax Credit is worth up to $2,200 per qualifying child. If you have little or no federal income tax liability, you may qualify for the Additional Child Tax Credit, up to $1,700 per qualifying child depending on your income. You must have earned income of at least $2,500 to be eligible for the ACTC.

Why did I get ACTC but not CTC?

You got ACTC but not CTC because the Child Tax Credit (CTC) is non-refundable (can only lower your tax to $0), while the Additional Child Tax Credit (ACTC) is the refundable part you get back as cash if your CTC is more than your tax liability and you have earned income over $2,500. Essentially, the ACTC lets you claim the unused portion of the CTC as a refund, making it a benefit for lower-income families who might not owe enough tax to use the full credit.

How do I know if I claimed EITC or ACTC?

To know if you claimed the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC), check Line 27 (EITC) and Line 28 (ACTC) on your filed Form 1040 (or 1040-SR); if the lines have a number, you claimed them, and you'll see a refund delay until mid-February due to PATH Act rules, which you can track on the IRS Where's My Refund? tool. 

What disqualifies you from a Child Tax Credit?

You might be disqualified from the Child Tax Credit (CTC) if your child is too old (17+), doesn't meet relationship/residency/citizenship tests, you claim them as a dependent but can't, or your income is too high (phasing out) or too low (limiting the refundable part), or if the non-custodial parent claims them. Other disqualifiers include the child having an ITIN instead of a Social Security Number (SSN) or filing a joint tax return.

What is the maximum amount of ACTC?

The maximum amount of ACTC for each qualifying child is $1,700. Delayed refund for returns claiming ACTC. The IRS can't issue refunds before mid-February 2026 for returns that properly claim ACTC. This time frame applies to the entire refund, not just the portion associated with ACTC.

Why am I not getting an additional child tax credit?

That is the additional child tax credit per child that you can get—- up to the maximum of $1700 per child. If the amount you earned from working was low, you will not get the full $1700 per child. If your child is older than 16 at the end of 2024, you do not get the CTC.

Why am I not getting the full dependent care credit?

To receive the credit for Child and Dependent Care Expenses, the expenses had to have been paid for care to be provided so that you (and your spouse, if filing jointly) could work or look for work. If both spouses do not show "earned income" (W-2's, business income, etc.), you generally cannot claim the credit.

Is the IRS giving more child tax credits?

The IRS Child Tax Credit (CTC) has seen recent increases, with the 2025 tax year (filed in 2026) bringing the maximum credit to $2,200 per child, up from $2,000, thanks to recent legislation, with the refundable portion (ACTC) at $1,700, also indexed for inflation. Key changes for 2025-2026 include the requirement for a Social Security Number (SSN) for both child and claimant, and the credit is partially refundable, not fully, as it was in the temporary 2021 expansion.

Is the maximum Child Tax Credit $2000 per child in 2024?

The 2024 Child Tax Credit is $2,000 per eligible child. The credit is also partially refundable. This basically means it can trigger a tax refund if the credit amount is greater than the tax you owe before applying the credit. But the refundable amount – known as the Additional Child Tax Credit – may be limited.

Was the Child Tax Credit ever $3,000?

Child poverty fell by nearly one-half, reaching its lowest level ever, after the American Rescue Plan Act of 2021 temporarily increased the credit to $3,000 per child ($3,600 for children under 6) and allowed low-income families to be fully eligible for the credit.