You might not qualify for the Child Tax Credit (CTC) if your income is too high or too low, the child is too old (17+), they don't have a valid Social Security Number, don't live with you for over half the year, or if another parent claims them; it's a strict set of tests on income, age, dependency, and residency, with potential phase-outs for higher earners.
You might not be eligible for the Child Tax Credit (CTC) if your income is too high (above $200k single/$400k joint), the child doesn't meet age (under 17) or dependency rules (didn't live with you > half the year, provided half their own support, or isn't a U.S. citizen/resident with a valid SSN), or you claim them as a dependent but can't claim the credit for other reasons (like being a non-custodial parent). You also need to meet income requirements for the refundable Additional Child Tax Credit (ACTC), requiring at least $2,500 in earned income.
For the federal Child Tax Credit (CTC), the full amount starts phasing out when Modified Adjusted Gross Income (MAGI) exceeds $200,000 for single filers and $400,000 for married couples filing jointly, with the credit reduced by $50 for every $1,000 over these thresholds, though some states offer separate CTCs with different income limits. To claim the federal CTC, you generally need a qualifying child with a Social Security Number and must meet other dependency rules, and you may get a partial credit even with higher income.
To qualify for the Child Tax Credit (CTC), a child must generally be under 17, your son, daughter, foster child, sibling, or descendant, a U.S. citizen/resident, have a Social Security number, live with you more than half the year, and not provide over half their own support; you must also claim them as a dependent and meet income requirements, with credit amounts and refundability varying by year and income level.
Why am I not getting the child tax credit
To receive the credit for Child and Dependent Care Expenses, the expenses had to have been paid for care to be provided so that you (and your spouse, if filing jointly) could work or look for work. If both spouses do not show "earned income" (W-2's, business income, etc.), you generally cannot claim the credit.
The dependent's birth certificate, and if needed, the birth and marriage certificates of any individuals, including yourself, that prove the dependent is related to you. For an adopted dependent, send an adoption decree or proof the child was lawfully placed with you or someone related to you for legal adoption.
You qualify for the full amount of the Child Tax Credit for each qualifying child if you meet all eligibility factors and your annual income is not more than $200,000 ($400,000 if filing a joint return). Parents and guardians with higher incomes may be eligible to claim a partial credit.
For the federal Child Tax Credit (CTC), the full amount starts phasing out when Modified Adjusted Gross Income (MAGI) exceeds $200,000 for single filers and $400,000 for married couples filing jointly, with the credit reduced by $50 for every $1,000 over these thresholds, though some states offer separate CTCs with different income limits. To claim the federal CTC, you generally need a qualifying child with a Social Security Number and must meet other dependency rules, and you may get a partial credit even with higher income.
Your child tax credit is likely $500 instead of $2,000 because they either turned 17 during the tax year, making them eligible for the Other Dependent Credit, or you might have mistakenly checked a box in your tax software, like saying their SSN isn't valid for employment or that they paid over half their own support, which triggers the lower credit amount, according to TurboTax support, TurboTax support, TurboTax support, and TurboTax support https://ttlc.intuit.index.php/community/taxes/discussion/my-daughter-is-17-but-is-still-jr-in-high-school-why-do-i-only-get-500-for-her-and-not-the-full-2000/00/3423950.
The most common reasons people don't qualify for the Earned Income Tax Credit, or EIC, are as follows: Their AGI, earned income, or investment income is too high. They have no earned income. They're Married Filing Separately.
You might be disqualified from the Child Tax Credit (CTC) if your child is too old (17+), doesn't meet relationship/residency/citizenship tests, you claim them as a dependent but can't, or your income is too high (phasing out) or too low (limiting the refundable part), or if the non-custodial parent claims them. Other disqualifiers include the child having an ITIN instead of a Social Security Number (SSN) or filing a joint tax return.
In order to claim the EITC or CTC for a child, it is not enough that you are taking care of them. You must also be related to them, either by blood or marriage, or through legal adoption, foster care, or a custody order. To prove: Send copies of birth certificates, custody orders, or DNA tests.
Earn over £50K? The rate of income tax is higher, typically 40-45%. This means that earners over £50K are due tax relief of 40-45% on their contributions to the pension scheme. Here's an example.
Specifically, the Child Tax Credit was revised in the following ways for 2021: The credit amount was increased for 2021. The American Rescue Plan increased the amount of the Child Tax Credit from $2,000 to $3,600 for qualifying children under age 6, and $3,000 for other qualifying children under age 18.
The nonrefundable Child Tax Credit will lower your tax liability down to $0. So you must have a tax liability in order to claim it. If you did not have at least a $4,000 tax liability, you would not be eligible for the entire credit, but you could be eligible for the Additional Child Tax Credit.
You're disqualified from the Earned Income Tax Credit (EITC) for having income over the limit, exceeding the investment income cap (e.g., $11,950 in 2025), not having a valid Social Security Number, being a non-citizen/resident alien, claiming the Foreign Earned Income Exclusion, or filing as married filing separately unless you meet specific rules. Other disqualifiers include not meeting age requirements (generally 25-64), being a dependent of someone else, or having prior EITC disallowed due to fraud/error.
If you have not received your payment
If you don't receive your CCB payment on the expected payment date, before you contact us, you can: Check the status of your payment in your CRA account. Make sure your personal information is up to date. Check other reasons for stopped or changed payments.