PayPal may restrict withdrawals due to security reviews, unverified accounts, or active account limitations. Common reasons include suspicious activity, outstanding disputes/chargebacks, or a need to confirm your identity. You may also face issues if your linked bank account information is outdated or mismatched.
If you're not receiving PayPal money, first check your email spam folder and PayPal Activity for the transaction, then confirm the sender used the correct, verified email address on your account; common issues include account limitations, funds on hold for new accounts, or payment reviews, which can often be resolved by checking your Resolution Center or contacting PayPal Support with transaction details.
If you don't receive PayPal payment notifications, first verify your account's email settings and spam folder. Confirm the transaction status directly in your PayPal account under Activity. Ensure your linked email is correct and verified. Sometimes, notification delays occur due to server issues or email filters.
Start a withdrawal on the PayPal Website:
If your account is limited, you may be unable to spend or withdraw money, or in rare cases you may find you can't accept payments or add money to the account. If we suspect someone could be using your account without your knowledge, we'll limit it for your protection and look into the detected fraudulent activity.
Right now, PayPal is generally operational with no widespread outages, but users are discussing specific issues like changes to their "Pay in 4" program (including a "nerf" or reduction in benefits), potential payment declines (often due to card issues or account limits), and general customer experiences on platforms like Reddit, alongside business changes like the rebranding of Zettle to PayPal Point of Sale (POS) and financial market volatility affecting their stock.
We'll email you if we receive any information from your bank. If the bank is unable to process your request due to incomplete or incorrect information in your withdrawal request, the funds will be returned to your PayPal account (a return fee may apply in this case).
The FNB Withdraw Service with PayPal allows you to withdraw funds paid into your PayPal account to your FNB or any linked South African bank account. You will need an FNB Online Banking profile.
PayPal declines payments for various reasons, often due to bank/card issues (outdated info, insufficient funds, security blocks), account problems (unverified email/bank, limits), or technical glitches, with the bank usually being the ultimate decider, though they don't always tell PayPal why, requiring you to contact them directly.
Activate PayPal to receive payments
Can I receive money on PayPal without linking a bank account? Yes. You can receive payments to PayPal as soon as you've registered your account, simply by giving the person sending your money your email or phone number. You will then need to link a bank account to withdraw your money or to send a payment yourself.
Problems accessing funds
1 Your account has been limited. 2 We've placed a hold on funds for a specified amount of time. 3 We've placed a reserve on your account.
PayPal may place a hold or restrict your account activity if we need a little more information from you about a transaction, your business, or your account activity.
Why PayPal Puts Money on Hold?
Account limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. These limitations may be implemented when we see activity that seems unusual or suspicious. This is intended to help protect both buyers and sellers.
To withdraw money from your PayPal account: Go to Wallet. Click Transfer Money. Click Withdraw from PayPal to your bank account.
If you're not receiving PayPal money, first check your email spam folder and PayPal Activity for the transaction, then confirm the sender used the correct, verified email address on your account; common issues include account limitations, funds on hold for new accounts, or payment reviews, which can often be resolved by checking your Resolution Center or contacting PayPal Support with transaction details.
1. Insufficient Funds. Having money in your account is not enough; you must have enough available balance to cover the transaction. Banks often set aside some funds for pending transactions or other holds (like for maintenance accounts, there's a fixed amount at hold), reducing your available balance.
We strive to provide our customers with seamless and user-friendly services. Unfortunately, sometimes, we are unable to offer services to an account for various reasons, including local laws, our policies, or the policies of our partners.
You know your PayPal account might be hacked if you see unfamiliar transactions, can't log in (hacker changed password), get alerts about logins from strange devices/locations, or find your contact info/linked cards changed, indicating unauthorized access; immediately log in to your account (directly, not via email link) and check activity, security settings, and change passwords to lock out the intruder.
NOTE: In April 2023, PayPal Here was discontinued and became PayPal Zettle or Zettle by PayPal. We're leaving this comparison here for historical purposes, but it will no longer be updated and PayPal Here is no longer available.