How do I claim a VAT refund?

Asked by: Doris Koepp  |  Last update: June 23, 2026
Score: 4.9/5 (71 votes)

To get a VAT refund as a traveler, shop at VAT-eligible stores, get a tax-free form and receipts, keep goods unused in your luggage, and get a customs stamp at the airport before leaving the country, then process the form at a VAT refund desk or mail it for a cash or credit refund, minus fees. Eligibility requires being a non-resident, meeting minimum spend, and exporting the goods within a set timeframe (often 3 months).

How do you claim your VAT refund?

The documentation required to support a VAT refund claim usually includes original invoices and receipts, proof of export for goods, and sometimes a completed VAT refund form from the relevant tax authority.

Can I claim VAT back as a tourist?

VAT refunds let tourists get back Value Added Tax paid on goods they buy in countries like the EU, requiring forms from stores, proof of export (customs stamp at the airport before checking bags), and claiming the refund at airport desks, usually for unused items taken home, though the US doesn't offer this. The process involves getting an exemption form, keeping goods unused with tags on, getting customs to validate forms (often pre-security), and then processing the refund with operators like Global Blue, allowing for cash or credit card returns minus fees.
 

Can I get a VAT refund at the airport?

No refund is possible without a (digital) customs stamp. If you are leaving the EU via Vienna International Airport you will be issued with a digital customs stamp. After deduction of a handling fee by the tax-free provider, the refund amounts to up to 15% of the purchase price.

What is the process of VAT refund?

In this case the tax department will issue a Form within 15 days of receipt of the appellate order. You have to confirm the claim on the same Form within 15 days of receipt of the Form. HOW WILL A VAT REFUND BE MADE ? The Tax Office will issue a refund advice together with a voucher for the amount due.

European Tax Refund Process in Barcelona, Spain (with some Paris and Milan tips)

23 related questions found

Is it worth claiming a VAT refund?

For any significant purchase, even at a boutique shop, it's always worth asking about a VAT refund. The precise details of getting your money back will depend on how a particular shop organizes its refund process. In most cases, you'll present your refund documents at the airport on the way home (explained later).

What is required for VAT refund?

Eligibility. International travelers who live outside the EU, are over 16 years old, and spend at least €100 in a single store on the same day are entitled to VAT refunds.

How do I claim VAT back when I leave Italy?

In many cases, you may only make your claim at customs 5 hours before the set departure time of your flight. You can do this at any exit port, such as an airport or a harbour. You should claim your refund before exiting the European Union, at the last port within the European Union during your travels.

Do I need to show items for VAT refund?

Stamped by Customs must show all goods purchased if ≥ 5,000/person on departure date.

Do you need a boarding pass for VAT refund?

AT THE CUSTOMS AND VAT REFUND OFFICES Present the Tax Free for which you want to be refunded, the passport, the flight booking or boarding card and goods purchased and follow the procedure described on the next page.

How to get VAT refund in Italy?

How to get a VAT refund in Italy. At the store, request an invoice from the merchant that includes details such as the quantity of the goods, total price, taxable amount, and VAT applied. Before departing Italy, visit the VAT refund counters at the airport with your invoice to process an immediate cash refund.

Who cannot claim VAT back?

You cannot reclaim VAT for: anything that's only for personal use. goods and services your business uses to make VAT -exempt supplies. the cost of entertaining or providing hospitality to people you do business with (for example theatre or sports tickets)

How much is a VAT refund in Italy?

Refund Percentage While the standard VAT rate in Italy is 22%, you won't get the entire 22% back as a refund. A percentage of the VAT paid, typically ranging from 11% to 15.5% of the purchase amount, will be refunded after deducting administrative fees and the fees charged by the tax refund company you use.

What is the procedure for VAT refund?

The application for a refund must be lodged with the VAT Refund Administrator's offices. These offices are situated at Johannesburg, King Shaka and Cape Town International Airports, various land border posts and designated commercial harbours.

What are the rules for VAT refunds at airports?

First, ensure your items are eligible: They must be new and unused or unworn. The idea is that the goods are for "export," not for use on your trip. And there is typically a minimum amount you have to spend in a store to qualify — as of November 2023, the minimum in the EU is 175 Euros.

Where can I claim my VAT refund?

At the airport, proceed to the eTRS self-help kiosk with your goods. For purchases that you plan to check-in, before you check-in your luggage, you need to apply for GST refund at the eTRS self-help Kiosk located at departure check-in hall (before immigration).

Is VAT refund reported to US customs?

the United States does not participate in the VAT tax refund, and U.S. Customs and Border Protection officers are not mandated to stamp VAT tax forms.

How do I claim my VAT refund?

How to get paid a VAT refund. By completing your VAT Return online, HMRC will automatically calculate if you're due a VAT repayment for that accounting period. Once you submit your VAT Return, HMRC usually repays any VAT within 30 days. For more information, see HMRC's VAT Notice 700 guide.

Can you reclaim VAT at the airport?

Check in first and tell the check-in staff that there are goods in your baggage for which you would like to reclaim VAT. Take your baggage to customs in Check-in 1 (public area) and present your receipts.

What are common reasons for VAT refund denial?

Main Reasons VAT Refunds Are Rejected (And How to Avoid Them)

  • Late Submission Every country has its own deadlines for filing VAT refund requests. If you miss the deadline, the authority can reject your claim outright. ...
  • Inaccurate or Insufficient Documentation. ...
  • Non-Eligible Expenses.

When should I claim a VAT refund?

The goods must be taken out of the EU within 3 months of their purchase. The tourist must provide a stamped VAT refund document proving this. The value of the goods purchased must be above a certain minimum (set by each EU Member State). Retailers can either refund the VAT directly or use an intermediary.

Can you claim VAT back as a tourist?

VAT refunds let tourists get back Value Added Tax paid on goods they buy in countries like the EU, requiring forms from stores, proof of export (customs stamp at the airport before checking bags), and claiming the refund at airport desks, usually for unused items taken home, though the US doesn't offer this. The process involves getting an exemption form, keeping goods unused with tags on, getting customs to validate forms (often pre-security), and then processing the refund with operators like Global Blue, allowing for cash or credit card returns minus fees.
 

How to do a VAT return step by step?

Unless you're using the flat rate scheme, you can calculate your VAT return by following the steps below:

  1. Add up the total VAT you've collected on sales (output VAT)
  2. Add up the total VAT you've paid on business-related purchases and expenses (input VAT)
  3. Deduct your input VAT figure from your output VAT figure.

Do I need a boarding pass for a tax refund?

Your passport, boarding pass, and tax refund forms will be required. Additionally, you must carry the purchased items with you—preferably in their original packaging—along with the receipts or invoices.