What do users say about FreeTaxUSA?

Asked by: Barton Swaniawski  |  Last update: July 7, 2026
Score: 4.3/5 (11 votes)

Users generally praise FreeTaxUSA as an affordable, user-friendly, and accurate alternative to more expensive tax software, frequently highlighting its free federal filing and low-cost state filing. It is highly regarded for its ease of use, especially for handling complex, self-employed, or returning user, scenarios.

What are the cons of using FreeTaxUSA?

The main cons of FreeTaxUSA are its basic interface requiring more user knowledge, lack of direct document import (manual entry needed), no true "free" option for complex returns (states cost extra, and some features are paid), and limited free support, though paid options exist, making it less ideal for complex situations or those needing hand-holding compared to premium software.

What are FreeTaxUSA's customer reviews?

4 out of 5 stars. FreeTaxUSA is easy to use. It has information windows that help when you're not sure about something. The only item that stops me from giving a 5 star rating is I couldn't find (if possible) where I could just efile Federal and print State and property tax forms to mail.

Is FreeTaxUSA as user friendly as TurboTax?

On the other hand, TurboTax provides a more comprehensive and user-friendly experience, particularly for complex tax scenarios and those who value extensive customer support. FreeTaxUSA is best for Schedule C businesses seeking free federal filing. TurboTax is ideal for those needing full-service filing.

Does FreeTaxUSA sell your data?

We do not collect or sell data from the information on your tax return. That information is always kept confidential between you and the IRS.

I TRIED FreeTaxUSA Review (2025) : My Honest Experience!

25 related questions found

Does the IRS approve FreeTaxUSA?

Yes, FreeTaxUSA is an IRS-approved e-file provider, meaning it's an authorized company that meets IRS security standards and processes millions of tax returns directly with the agency. They've been working with the IRS for years to allow taxpayers to file electronically, ensuring your information is securely transmitted and meets federal guidelines.

Is FreeTaxUSA owned by the government?

TaxHawk, Inc., owner of FreeTaxUSA.com, was founded in 2001 and is an authorized IRS e-file provider. Their online tax software is designed for self-prepared tax returns.

What happens if I make a mistake on FreeTaxUSA?

If you find a mistake on your tax return after it has been submitted, the IRS allows taxpayers to correct errors or make changes to a return by filing an amended tax return on Form 1040-X. If you're expecting a refund from your original return, you should wait until you receive it before filing an amended return.

Do I make too much money to use FreeTaxUSA?

There is no income limit on FreeTaxUSA. See the IRS FreeFile program for limits, not FreeTaxUSA.

Does FreeTaxUSA take money from your refund?

Yes. To pay for our fees with your refund, you'll have to select to receive your refund via direct deposit. You can't select to receive by paper check in the mail. If you don't have a bank account or don't want your refund sent to your bank account, you can select our prepaid debit card option.

Is FreeTaxUSA as good as h&r block?

FreeTaxUSA is a great alternative to high priced tax software such as TurboTax and H&R Block. Easy to use and a fraction of the cost of the other alternatives. Filed electronically and had my returns in 2 weeks. Highly recommend.

What is the $600 rule in the IRS?

The IRS $600 rule refers to a change in reporting requirements for third-party payment apps (like Venmo, PayPal) for taxable income from goods and services, where platforms must send a Form 1099-K if you receive over $600 in a year, intended to capture gig economy/side hustle income, though delays and phased implementation have adjusted the timeline, with current rules for 2024 using a higher threshold ($5,000) before fully phasing to $600 for future years, but remember all taxable income, regardless of form, must always be reported.
 

Is ezTaxReturn IRS approved?

ezTaxReturn has been an Authorized IRS e-File Provider since 1999.

What bank does FreeTaxUSA use?

When you select to pay our fee with your federal or state refund, you set up a temporary bank account with Civista Bank, a division of the Santa Barbara's TPG group.

Is it a good idea to freeze your Social Security number?

Yes, you should take steps to "lock" or protect your Social Security Number (SSN) by using free services like credit freezes and SSN locks (like E-Verify Self Lock), and by being cautious about sharing it, as this significantly helps prevent employment fraud, tax scams, and unauthorized access to accounts. While no single lock stops all identity theft, combining freezes, locks, monitoring your accounts, and limiting SSN disclosure offers strong defense against fraudsters using your SSN for loans, jobs, or benefits.

Can you remove your Social Security number from the dark web?

Can You Remove Your SSN From the Dark Web? If your SSN is found on the Dark Web, it's nearly impossible to remove. Instead, you should try to figure out what additional information has been compromised — such as your credit card numbers, home address, or phone number — so you can mitigate the damage.

Can someone access your bank account with your SSN?

If someone steals your SSN, they can use it to: Secure employment. Open bank accounts or obtain credit cards. Rent property or sign up for utilities.