If your PSLF form is approved for forgiveness, then you'll be notified that the entire remaining balance of your eligible Direct Loans will be forgiven, including all outstanding interest and principal.
If you meet the requirements for forgiveness, you'll first receive a notification from the U.S. Department of Education indicating you have been approved for PSLF.
Once we've received all of the documentation needed to determine whether you qualify for loan forgiveness, you'll be notified. A final review of your account will be done to process forgiveness, which will take at least 90 business days.
If you faxed or mailed your PSLF form to MOHELA it may take up to 14 days for your mohela.com account to note that the form was received. Please allow at least 90 business days for your form to be processed.
If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have your loans forgiven. If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.
How long will it take for me to receive a refund after getting Public Service Loan Forgiveness (PSLF)? Payments are returned as they were received (e.g., electronic payment or check). They are typically processed in one to two weeks after discharge is complete.
If we determine that you're not eligible for loan forgiveness at this time, you'll be notified and will be provided with the reason(s) we determined you were ineligible. You'll then be required to resume making payments on your loans.
To get PSLF, you have to get a total count of 120 qualifying payments. So you'll want to make sure that you're getting closer to your goal with each payment you make. Keep in mind, your payments don't have to be consecutive.
We will confirm that your employer is a qualifying employer based on the information provided on the PSLF form that you submit. In some cases, we may require additional documentation about your qualifying employment.
Your student loan servicer(s) will notify you directly after your forgiveness is processed. Make sure to keep your contact information up to date on StudentAid.gov and with your servicer(s). If you haven't yet qualified for forgiveness, you'll be able to see your exact payment counts in the future.
If you've made more than 120 payments on your Direct Loans and qualify for PSLF, you should be eligible for a refund, according to StudentAid.gov. Refunded payments are typically based on one of the following, whichever is most recent: The date you reached 120 payments for PSLF.
The PSLF Program forgives the remaining balance on your Direct Loans after you've made 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying employer.
You'll be notified or see a $0 balance
From this point on, your days of making monthly student loan payments are over. That is, unless, only a portion of your debt is canceled. If you still owe a remaining balance, you will still continue to owe monthly payments. » MORE: Student loan forgiveness: What's getting fixed?
There is no limit to how much can be forgiven by PSLF. The program forgives the remaining balance of your federal student debt after 10 years of service and 120 payments to your federal student loans. We have seen NEA members receive forgiveness on loans with balances of $20,000, $100,000, and even more.
MOHELA has announced that it will be transitioning to a new loan servicing platform in order to better serve borrowers with federal student loans. If you are a borrower who has loans currently serviced by MOHELA, your loans are not being transferred or sold.
The PSLF application process can take a few months. It may take longer if you haven't been submitting regular PSLF Forms, or shorter. During the wait, you have the option of continuing to make payments or putting your loans into forbearance.
59% of denied applications were rejected due to too few qualifying payments. 26% of denied applications were due to missing information. As of November 2020, $118.5 billion was the total outstanding balance of borrowers eligible for PSLF.
11% of all PSLF and TEPSLF applications have been approved, according to June 2023 data from the Department of Education (673,077 approved for discharge among 6,147,812 total applications). Total discharges processed included: 19,218 for PSLF and 6,520 for Temporary Expanded PSLF.
How long does it take for MOHELA to respond to PSLF? MOHELA takes up to 14 days to acknowledge receipt of your PSLF form and at least 90 business days to process it. Factors like loan transfers and application volume can extend this period.
Important: If your employer is a for-profit organization, a labor union, or a partisan political organization, it isn't an eligible PSLF employer regardless of the kinds of public services it might provide.
In July 2024, AFT sued MOHELA for a wide range of unlawful practices, including illegally executing a “call deflection” scheme to deny service to borrowers who need help.
Don't forget to submit the PSLF form with your employment certification every year. If your PSLF form is approved for forgiveness, then you'll be notified that the entire remaining balance of your eligible Direct Loans will be forgiven, including all outstanding interest and principal.
PSLF processing times vary based on whether you've previously submitted employment documentation and other factors. But you can generally expect to wait one to three months for your loan forgiveness application to be fully processed.
Log in to your StudentAid.gov account. From your Dashboard, navigate to “My Aid.” Select “View Details” to open your My Aid page, then scroll down to PSLF/TEPSLF Payment Progress. Select “View Details” for further payment information.