Who do I call if it's been 21 days and no refund?

Asked by: Kelsie McClure  |  Last update: September 15, 2026
Score: 4.3/5 (7 votes)

If it has been 21 days or more since you electronically filed your tax return and you have not received your refund, you should first check the IRS "Where's My Refund?" tool or the IRS2Go mobile app for status updates. If the online tool does not provide a resolution, you can call the IRS directly at 800-829-1040 (individual) or 800-829-4933 (business) to speak with a representative.

Why is my refund still not processed after 21 days?

Generally, the IRS processes 9 out of 10 returns within 21 days. If you have not yet received your return, you may need to review your return and contact the IRS.

How to call IRS about refund after 21 days?

You may call us toll-free at 800-829-1040, M - F, 7 a.m. - 7 p.m. Generally, if the financial institution recovers the funds and returns them to the IRS, the IRS will send you a refund by other means to your last known address on file with the IRS.

Can it take longer than 21 days to get a tax refund?

Generally, the amount of time is based on your filing date and you'll get your refund within 21 days after you e-file. (Paper filed returns can take much longer.) If you file before the IRS opens, you need to wait for the IRS open date (usually in late-January) before starting the 21-day clock.

What's the longest the IRS can take to refund?

The IRS doesn't have a strict maximum time limit for issuing refunds, but generally processes e-filed returns with direct deposit within 21 days, while paper returns take 6 weeks or more, with longer waits for those claiming certain credits (EITC/ACTC) or if errors occur. If the IRS holds your refund for more than 45 days past the tax deadline (or filing date if late), they owe you interest, but significant delays (months) can happen for complex issues or extra reviews, sometimes requiring a mailed notice. 

IRS WMR Status - We have received your tax return and it is Being Processed

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Can you sue the IRS for holding your refund?

Generally, if you fully paid the tax and the IRS denies your tax refund claim, or if the IRS takes no action on the claim within six months, then you may file a refund suit. You can file a suit in a United States District Court or the United States Court of Federal Claims.

Why is the refund taking so long?

Your refund is taking so long likely due to errors or incomplete info on your return, suspected identity theft/fraud, claiming certain tax credits (like EITC/ACTC), filing a paper return, or outstanding debts/audits, with electronic filing and direct deposit usually being the fastest, while mail or complex returns take longer for the IRS to process.

Who to call about Kansas tax refund?

Contact the department by telephone, email or mail. Office locations and hours are also provided. Click on the links below to go to that section's contact information page. Individuals or businesses with tax or refund questions should call 785-368-8222 or e-mail kdor_tac@ks.gov.

Why is my state refund taking longer than my federal refund?

If your state refund is taking longer to arrive than your federal refund, remember that each state has its own processing protocols and security measures, some of which may require more time than the federal process.

What to do if I haven't received my tax refund?

If you never received your tax refund

To replace a lost or stolen tax refund check, you can request a refund trace in the IRS Where's My Refund tool. You will need to enter your Social Security number, filing status, and the exact whole dollar amount of your refund.

What number to call for a refund?

Use Where's My Refund, call us at 800-829-1954 and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation).

How do I talk to a live IRS agent?

To speak to a live person at the IRS, call the main line (800-829-1040), choose your language, then follow the prompts by selecting options for "Personal Income Tax," and when asked for your SSN/EIN, do not enter it, instead saying "representative" or repeating options until transferred to an agent, preferably calling early mornings on weekdays. Be patient and have specific questions ready, as the automated system tries to handle calls first. 

How do I know if my tax return has been flagged?

If the IRS decides that your return merits a second glance, you'll be issued a CP05 Notice 1 . This notice lets you know that your return is being reviewed to verify any or all of the following: Your income. Your tax withholding.

What is the maximum time for refund processing?

Usually, it takes 4-5 weeks for the refund to be credited to the account of the taxpayer. However, if refund is not received during this duration, the taxpayer must check for intimation regarding discrepancies in ITR; check email for any notification from the IT department regarding the refund.

Can I speed up my IRS refund review?

What should I do? Request an expedited refund by calling the IRS at 800-829-1040 (TTY/TDD 800-829-4059). Request a manual refund expedited to you.

Why is the Kansas State refund taking so long?

However, if your return is incorrect, incomplete, or you filed a paper return, the refund process can take longer (up to 16 to 20 weeks if you paper filed and chose to receive your refund via paper check). How to check Kansas tax refund?

What if it's been longer than 21 days and no refund?

Contact the IRS if: It's been 21 days or more since you e-filed.

What is the longest a refund should take?

If you file a complete and accurate paper tax return, your refund should be issued in about six to eight weeks from the date IRS receives your return. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit.

Should I be worried if my refund is still being processed?

You generally shouldn't worry if your refund is "still being processed," as it means the IRS is working on it, but it might take longer than the typical 21 days due to common issues like errors, incomplete information, or claiming credits like the EITC/ACTC. Worry only becomes necessary if you receive an IRS letter requesting more information or if the "Where's My Refund?" tool shows a specific problem like fraud, but typically, it just means a longer wait, not no refund at all. 

What's the longest the IRS can hold your refund?

The IRS has no maximum time limit when it comes to processing tax refunds, but after 45 days, it is required to pay interest on your refund. In most cases, you can expect the IRS to issue your tax refund within 21 days of filing your tax return.

Do companies legally have to give you a refund?

Generally speaking, when you buy goods you enter into a legally binding contract and you have no right to return them for a refund. However, there are circumstances where a right to return goods may arise.